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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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October 01, 2020

i had very good service and it was took no time at all. The service department did a great job and will come back a More

by fcarnaghi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Miletta
Oct 06, 2020 -

Hawk Subaru of Joliet responded

Hi, thank you for the wonderful feedback! If there is anything else that we may do for you, please do not hesitate to reach out and let us know. Take care!

September 29, 2020

Justin was excellent. He made sure I was happy and all of my concerns were addressed. He went above and beyond. Great service, very polite. More

by airb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin K. On rt 59-service desk
September 22, 2020

I am glad to have chosen Subaru of Joliet! They were very helpful, kind, and patient with their customers.Thank you Vince and to all employees. Their employees are amazing and hardworking. I love my Subaru L More

by CWEBER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Vince Miletta
September 18, 2020

I was beyond satisfied with the customer service and genuine friendliness. I am very happy with my car purchase. This experience was great and surprisingly not stressful at all. More

by ANGELABMEYER38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore
Sep 21, 2020 -

Hawk Subaru of Joliet responded

Hello, we strive for 100% satisfaction, and it is great to see you have had such a positive experience at Hawk Subaru! We look forward to your next visit! Take care!

September 15, 2020

I have been taking my 2017 Subaru Outback to this dealer for maintenance since I bought it. They are pleasant, welcoming, and efficient. The new dealership building id great. Justin Kielma has always bee More

by BMCNICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Sep 17, 2020 -

Hawk Subaru of Joliet responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2020

Everything was handled quickly and efficiently and I got a free car wash too! All the people were nice and very polite as well a great visit. More

by TWIGGINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Justin, and Robert
September 01, 2020

I though my car would have been washed, it was my first oil change on you. is that why it was not washed I am sure glad I did not pay for it. do not remember his name. More

by DWDRPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not rember his name
Sep 04, 2020 -

Hawk Subaru of Joliet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2020

HiHad an appointment Saturday at 1:30 for an oil change Hi Had an appointment Saturday at 1:30 for an oil change left the dealership at 3:15. With appointment I waited 1 hour and 45 minutes. More

by SANDECKI822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Widuch
Aug 18, 2020 -

Hawk Subaru of Joliet responded

We really appreciate your feedback. Please let us know if you have any additional questions about services you received and thank you for choosing Hawk Subaru.

August 12, 2020

Excellent Service I had a great service experience! I had a recall that needed to be done. Another dealer was giving me the run around. They were great! They took c More

by mpotaczek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Aug 14, 2020 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 08, 2020

Recall fix I had a recall done at a different Subaru and it was not done correctly so I came to Joliet Subaru to get it looked at again. They were great! They ma More

by rachel.douglas2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 10, 2020 -

Hawk Subaru of Joliet responded

Rachel, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Hawk Subaru as your first choice for service!

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