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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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October 23, 2020

Purchased my Outback in 2014, have always had great experience with Service Dept! Prompt, courteous, efficient as always! Very happy with the service at Hawk Subaru! More

by SUSIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Susien, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

October 22, 2020

The process to buy my car was better than expected since I have not dealt with a car dealership in a number of years. I've been into the service department a few times (sometimes because I was confused abo More

by CYCLE_LOU41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Cycle_lou41, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Hawk Subaru as your first choice for service!

October 22, 2020

Had a great experience at Hawk Subaru of Joliet compared to the Subaru dealerships in Orland Park and Countryside. The people at Hawk were attentive and caring, We ended up with a great dea. Love them. More

by LinK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
Nov 03, 2020 -

Hawk Subaru of Joliet responded

Thanks for the positive star rating, Link! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

October 15, 2020

The most pleasant experience and a good price for a vehicle. My Subaru is always as well cared for as I am. I highly recommend Hawk Subaru. More

by GDCEPEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos
Jan 29, 2021 -

Hawk Subaru of Joliet responded

We really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2020

Very prompt, courteous service. Reviewed all future needs with me, which I appreciated. Car runs great thanks to Subaru maintenance. Will definitely continue to use this dealership More

by MSGENDELIVERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Edwards Jr
Apr 15, 2021 -

Hawk Subaru of Joliet responded

Hello, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

October 13, 2020

This Dealership I cannot say anything negative about them. They are customer friendly and very professional, polite and so willing to help with any issue the your car may be having. They want to make s More

by MWALSH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in the Service Department
October 12, 2020

Courteous, professional service department throughout the entire visit. Works was performed as expected and all components of the Bill were gone over and explained. Would highly recommend Hawk for service More

by FLASHMUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
Oct 15, 2020 -

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We can't wait to see you again, have a great day!

October 08, 2020

Had oil change and 60000 mile service done and all new belts . Justin explained everything upfront so there were no surprises and everything was completed for pickup at time designated. More

by JFCZSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
October 08, 2020

I am not from the area. I was there because my son was receiving Proton Radiation Therapy for brain cancer. It was Aug and my Forester's air conditioner stopped working. The staff at Hawk Subaru were so More

by ljsbcp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
October 05, 2020

Very professional . Took less time than estimated. Very friendly and courteous .Easy to get to and extremely clean facility . Would never think twice about going back for service. More

by jbaker.5977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
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