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Hawk Subaru of Joliet - Service Center
Plainfield, IL
659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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659 Reviews of Hawk Subaru of Joliet - Service Center
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Verified Customer
January 08, 2021
The service department was great in handling my door lock malfunction. Jeff Colbert is always extremely friendly and efficient, I appreciate his level of positive customer service any time I visit the serv malfunction. Jeff Colbert is always extremely friendly and efficient, I appreciate his level of positive customer service any time I visit the service area with a problem big or small. More
by DPHENOM4@aol.com
Employees Worked With
Brittany Dole
December 24, 2020
We're enjoying our 2021 Subaru. We've owned 3 prior Subarus. The Service on the prior cars was excellent. The sales staff is friendly, knowledgeable, and helpful with any concerns. Subarus. The Service on the prior cars was excellent. The sales staff is friendly, knowledgeable, and helpful with any concerns. More
by Subaru 10
Employees Worked With
Shaun Shore, Tom Saieg
December 21, 2020
Excellent and efficient customer service all the way through scheduling until the end of my routine service visit. Will be returning for any future needs. Very comfortable waiting area as well. through scheduling until the end of my routine service visit. Will be returning for any future needs. Very comfortable waiting area as well. More
by SRUETTIGER
Employees Worked With
Justin
December 01, 2020
Brought my 2011 Outback in for 105k mile service. Great customer service, great communication, and an all-around pleasant experience. Job was done well, with no surprises. A+. customer service, great communication, and an all-around pleasant experience. Job was done well, with no surprises. A+. More
by JW.STANLEY
Employees Worked With
Jeff in Service
November 26, 2020
We brought in our 2015 Outback for a factory recall. The service was performed on time and the vehicle cleaned when we picked it up. The young man in the service department (not sure of name) was very cour service was performed on time and the vehicle cleaned when we picked it up. The young man in the service department (not sure of name) was very courteous and helpful. More
by LHAUSSER
Employees Worked With
Unknown
November 19, 2020
Their service department is horrible. I have brought my vehicle in four times over the past year for various service needs. Three of the visits left me very dissatisfied. They say one thing, but do not d vehicle in four times over the past year for various service needs. Three of the visits left me very dissatisfied. They say one thing, but do not do what they say. Lies, lies, lies. Their sales dept. is good, but their service department ruins anything good about this dealership. Beware of their Service Dept.! More
by Miguel
