Hawk Subaru of Joliet - Service Center

Staff was pleasant and my car was ready quickly. I only have one issue. Hawk Subaru sends me coupons for MY SUBARU for a $64.95 synthetic oil change. When I go to pay my bill, I’m told that the coupon is have one issue. Hawk Subaru sends me coupons for MY SUBARU for a $64.95 synthetic oil change. When I go to pay my bill, I’m told that the coupon is for 5 quarts of oil and my Outback takes almost 6 quarts of oil. If the dealer is sending me coupons and they know what vehicle I have, why don’t they send me appropriate coupons for my vehicle??? It ended up being $5 more plus tax. It’s the principle of the thing. More

Jusyin Kielma in the service dept. did a good job about explaining why service at milestone intervals is important. . He also honored a coupon thst was a little past the use by date. explaining why service at milestone intervals is important. . He also honored a coupon thst was a little past the use by date. More

Service staff were great at explaining the purpose of the recall and what was work was done to rectify the issue. Very professional and courteous. recall and what was work was done to rectify the issue. Very professional and courteous. More

They performed the maintenance in the quoted time with the cost being less than the quote. The only annoyance I have is with this survey having a minimum word count. the cost being less than the quote. The only annoyance I have is with this survey having a minimum word count. More

Everyone is friendly, knowledgeable and courteous. I always feel confident that I'm getting quality service. The waiting area is comfortable and the refreshments appreciated! always feel confident that I'm getting quality service. The waiting area is comfortable and the refreshments appreciated! More

everything fine, except for this review which requires 25 words, you probably don't get many responses because of this, whoever is the marketing person who came up with this, believe it out to be re-thought. words, you probably don't get many responses because of this, whoever is the marketing person who came up with this, believe it out to be re-thought. More

Great maintenance team and even a car wash too. Very efficient service and a nice customer waiting area. Thanks again to the entire team including Chris the big boss at Hawk Subaru of Joliet. efficient service and a nice customer waiting area. Thanks again to the entire team including Chris the big boss at Hawk Subaru of Joliet. More

My experience with Hawk Subaru of Joliet has been excellent. I had taken my vehicle in twice in the last six months for minor issues and both times my appointments were readily available, they offer excellent. I had taken my vehicle in twice in the last six months for minor issues and both times my appointments were readily available, they offer rides if needed, nice waiting room and prompt, courteous service. More

The oil change and tire rotation was quick. In and out in less than an hour. The service writer was happy and polite. I will be using them in the future. in less than an hour. The service writer was happy and polite. I will be using them in the future. More

My visit at the service department was uneventful. The young man who worked with me was courteous and straight to the point. I was in and out on my way home in a lender car(free). young man who worked with me was courteous and straight to the point. I was in and out on my way home in a lender car(free). More