Hawk Subaru of Joliet - Service Center

Very happy with our leasing experience (our second Forester leased!) at Hawk Subaru. After having a slow leak on a tire we took it in to find out there was a nail embedded in the tire. Very happy to Forester leased!) at Hawk Subaru. After having a slow leak on a tire we took it in to find out there was a nail embedded in the tire. Very happy to find out that was covered on the warranty package we had purchased. Great customer service, would recommend Hawk highly! More

Once again they were awesome. He was helpful being handicap, he was such a gentleman. I would give Jeff 6 star if I could. I noticed the new sticker for next oil change was missing and he said no prob handicap, he was such a gentleman. I would give Jeff 6 star if I could. I noticed the new sticker for next oil change was missing and he said no problem. More

Positives: Very quick oil change. Negatives: There was no new service reminder sticker placed on windshield. Was a little concerned with the number of employees sitting around without masks on. new service reminder sticker placed on windshield. Was a little concerned with the number of employees sitting around without masks on. More

Justin Kielma was very helpful and responded quickly when my Outback needed the 90k service. He informed me that I only needed to have some of the service performed because my vehicle already had the other r my Outback needed the 90k service. He informed me that I only needed to have some of the service performed because my vehicle already had the other repairs done from the previous checkup. I can always trust Justin when My Outback needs to be serviced. More

Always friendly and willing to go the extra mile to give great customer service. Their waiting area was clean and spacious. They also supplied bottled water. great customer service. Their waiting area was clean and spacious. They also supplied bottled water. More

Great place, great experience. Been taking our care there since it was new. Always treated fairly and they give us great service. I trust them with our vehicle. Thank you! since it was new. Always treated fairly and they give us great service. I trust them with our vehicle. Thank you! More

Justin in the service department was really professional and super friendly. He answered my questions and was very helpful. The service was quick and easy. A great first experience with the department. Than and super friendly. He answered my questions and was very helpful. The service was quick and easy. A great first experience with the department. Thank you! More

Service and safety were excellent. Glad to have had recall A/C repaired without making another appointment. Assistant service manager was very pleasant and knowledgeable. recall A/C repaired without making another appointment. Assistant service manager was very pleasant and knowledgeable. More

Justin was very friendly, up front and accommodating. It makes a lot of difference when dealing with customers and giving a positive feedback. Highly recommended. makes a lot of difference when dealing with customers and giving a positive feedback. Highly recommended. More

Very great experience Kelvin always make sure our cars are taken care of and the guys always explain everything before it gets done!thank u are taken care of and the guys always explain everything before it gets done!thank u More