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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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May 17, 2021

Pleased with service. Out in a timely manner. Was quoted beforehand what cost would be. Friendly service people. Was Satisfied with work that was done. More

by PATCCLINE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the persons name who took care of my car
May 12, 2021

Fast and friendly service very courteous staff Was done when they said it would be nice clean wash the car overall great experience Would definitely recommend to my friends can’t wait to get back to visit More

by MAITLANDTONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller, Brittany Dole
May 08, 2021

I did bring in my new Crosstrek for clear coat application. Provided me with a loaner and and complete explanation of what they were doing. More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Hentsch, Chris Tsaliangos, Brittany Dole
May 10, 2021 -

Hawk Subaru of Joliet responded

Hi Josh, thank you for your kind words and this wonderful review! Thank you so much for choosing Hawk Subaru as your first choice for service!

April 16, 2021

I am always treated so nice, and the young man went out of his way to set up my maps for me! And took his time to show me how to set it up:) More

by CKAWA78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of guy’s name
Apr 17, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2021

Worked with Jeff to resolve a delayed service issue from the manufacturer. Jeff was very helpful and everything is working as it should now. I would return for service if necessary. More

by RW_BODACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 15, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at Hawk Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 15, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

April 13, 2021

Everyone in service was professional and quick. Unfortunately I could overheard the people in the sales area making fun of a delivery driver who needed help finding his way. Not cool. But again, t More

by VAKELLER
Recommend Dealer
Yes
Employees Worked With
na
Apr 14, 2021 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

The customer service team along with the service department were very friendly and courteous. They estimated repair time and were accurate with their estimate making it easy for personal scheduling More

by mianno1753
Recommend Dealer
Yes
Employees Worked With
I wish I could remember the young mans name who greeted me. He is remarkable!!
Apr 07, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2021

Very helpful service staff who are willing to discuss all service issues. We are extremely satisfied with Hawk Subaru, being the best car dealership we have experienced. More

by DSJOHN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos, Brittany Dole
Apr 05, 2021 -

Hawk Subaru of Joliet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

March 31, 2021

Service department was very thorough and courteous. A pleasure to do business with. I will return for all my service needs. Jason was most helpful More

by DOLLBOWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 01, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!

March 31, 2021

Jeff is always extremely helpful, professional and very thorough. I am always extremely happy with the service I receive. I was taking my car to another Subaru dealership but the service I receive from More

by mpotaczek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Apr 01, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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