Hawk Subaru of Joliet - Service Center

Originally scheduled my car for 6/7, had an issue. Rescheduled the next day same time. Car was completed in no time. I’m a regular customer so this isn’t new, it’s all the time. Rescheduled the next day same time. Car was completed in no time. I’m a regular customer so this isn’t new, it’s all the time. More

This has been the best dealership I have ever worked with. People are polite, knowledgeable, and up front. Appreciate everything they’ve done, and so far the vehicle has been great as well. with. People are polite, knowledgeable, and up front. Appreciate everything they’ve done, and so far the vehicle has been great as well. More

Came in for a scheduled Oil Change. Also was asked if I wanted the Tires Rotated, "I said, Sure!" Did not realize that I would be additionally charged for the Tire Rotation. I had purchased the Tires fro wanted the Tires Rotated, "I said, Sure!" Did not realize that I would be additionally charged for the Tire Rotation. I had purchased the Tires from Discount Tire and they offer free rotation. I recently had my F-150 Truck serviced at my local Ford Dealer that provide a "Works Package" with an Oil Change that includes a tire rotation at no extra charge. I would have appreciated the Service Advisor informing me of the additional cost of $19.95 for the tire rotation up front, rather than mentioning, "Would you like your tires rotated?" So all in all, my oil change and tire rotation amounted to $89 to which I was able to apply a $5 off coupon, which lowered my cost to $86.29! Not exactly sure how that works, but I was not expecting this cost for the day! Seemed a bit steep IMO for an oil change with tire rotation, but YMMV. I will not be making a similar mistake in the future if servicing again at Subaru. More

Great service, everyone was very helpful! Brought my car in because radio was not working, they figured out the problem right away and got the right part for in within a couple days! in because radio was not working, they figured out the problem right away and got the right part for in within a couple days! More

Great service and fast.Went above and beyond to complete service in a timely manner. Set up future warranty work as well. Highly recommend the service department. service in a timely manner. Set up future warranty work as well. Highly recommend the service department. More

Justin Kielma is always extremely helpful and would highly recommend him to help with any of your service needs! Very easy to work with A+ highly recommend him to help with any of your service needs! Very easy to work with A+ More

Very detailed in what exactly they were doing to my car that was in service and went above and beyond by giving me a free rental since the part took so long to come in. Will definitely do business again wi that was in service and went above and beyond by giving me a free rental since the part took so long to come in. Will definitely do business again with them! More

Jeff in service department does an outstanding job of always taking care of me and my 2010 Subaru Forrester. He is both knowledgeable and friendly. I appreciate the car wash. always taking care of me and my 2010 Subaru Forrester. He is both knowledgeable and friendly. I appreciate the car wash. More