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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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July 01, 2021

Overall good experience with minor repair and regular Maintenance and friendly staff. More

by KEVINNICOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Colbert
Jul 05, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2021

My first experience bringing my car in for service was exceptional. Was not expecting the first-class experience I received. Hawk is an awesome place to purchase a vehicle and to have it serviced! Friendl More

by NANCY30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Jul 01, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

June 29, 2021

I bought my Crosstrek from this dealer and they have always given me great service. More

by TURBO22340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Jul 01, 2021 -

Hawk Subaru of Joliet responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Hawk Subaru

June 28, 2021

Trouble free service appt. Brian is a great service advisor. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 01, 2021 -

Hawk Subaru of Joliet responded

Hello Mike, we're happy to hear you had such a positive experience with Brian! We hope to be of service to you again! Take care!

June 25, 2021

My Impreza was in for the Starlink update and the coil recall. The service person was very friendly and explained everything well. The service was completed and I am very happy with what I took it in for. More

by CTHEIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 28, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

June 25, 2021

Great, fast, and reliable service from the service team! Will always look to return for the outstanding service. More

by MICHAELLOPEZ33134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Nunez
Jun 28, 2021 -

Hawk Subaru of Joliet responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2021

Scheduled appointment and at time of scheduling asked if I needed to schedule time with constant to ask about learning about my new Legacy. The girl who made appointment told me no. When I went no one was t More

by LOCKPORT74
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Jun 28, 2021 -

Hawk Subaru of Joliet responded

Hello, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

June 24, 2021

Great service dept - honest, conscientious people and quality, efficient work. Have had a good experience in the 1 year I've been taking our Subaru there. This is not always the case at dealerships, and More

by Joneser23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone was helpful
Jun 28, 2021 -

Hawk Subaru of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2021

I am very pleased with Hawk Subaru of Joliet! Friendly staff, prompted service and a genuine caring for their customers. My car is always washed and ready to go. The service to my car was explained and an More

by barb.merrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
Jun 19, 2021 -

Hawk Subaru of Joliet responded

Hi Barb, thank you so much for your feedback! Joliet will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

June 12, 2021

Great friendly service will bring my car back to hawk rather than international in Orland park. A much more pleasant experience at this dealership. Thank you More

by wweber10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
Jun 13, 2021 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about the services you received and thank you again for choosing Hawk Subaru!

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