Hawk Subaru of Joliet - Service Center
Plainfield, IL
659 Reviews of Hawk Subaru of Joliet - Service Center
My first experience bringing my car in for service was exceptional. Was not expecting the first-class experience I received. Hawk is an awesome place to purchase a vehicle and to have it serviced! Friendl exceptional. Was not expecting the first-class experience I received. Hawk is an awesome place to purchase a vehicle and to have it serviced! Friendly staff that go above and beyond. More
My Impreza was in for the Starlink update and the coil recall. The service person was very friendly and explained everything well. The service was completed and I am very happy with what I took it in for. recall. The service person was very friendly and explained everything well. The service was completed and I am very happy with what I took it in for. My problem is the free $49 dollar value service they say they provide. In the past I received the checklist of what they checked. This time I did not receive the $49 free check list. I know I had a slow leak in one of my tires. It was at 29 psi and should be 32 psi (rear tire). I thought it would have been checked and filled. It was not, therefore I believe nothing was checked on the $49 free value list. I didn't care that it wasn't checked, but don't put that on the service ticket. I went home and filled the tire and a couple of days later I pulled the tire off the vehicle to find a nail in the tire so I patched it. All I expected from them was to make sure the pressure washer correct. More
Scheduled appointment and at time of scheduling asked if I needed to schedule time with constant to ask about learning about my new Legacy. The girl who made appointment told me no. When I went no one was t I needed to schedule time with constant to ask about learning about my new Legacy. The girl who made appointment told me no. When I went no one was there to help me with this. More
Great service dept - honest, conscientious people and quality, efficient work. Have had a good experience in the 1 year I've been taking our Subaru there. This is not always the case at dealerships, and quality, efficient work. Have had a good experience in the 1 year I've been taking our Subaru there. This is not always the case at dealerships, and definitely not the case at our previous Subaru dealership! More
I am very pleased with Hawk Subaru of Joliet! Friendly staff, prompted service and a genuine caring for their customers. My car is always washed and ready to go. The service to my car was explained and an staff, prompted service and a genuine caring for their customers. My car is always washed and ready to go. The service to my car was explained and any concerns I had were taken care of. Again with a respectfully and friendly manner. Thanks Hawk Subaru you have a satisfied customer here! More
Great friendly service will bring my car back to hawk rather than international in Orland park. A much more pleasant experience at this dealership. Thank you rather than international in Orland park. A much more pleasant experience at this dealership. Thank you More