Hawk Subaru of Joliet - Service Center

The service department was very easy to deal with and friendly. They answered all questions and concerns that I had. The car was completed when they said that it would be done. friendly. They answered all questions and concerns that I had. The car was completed when they said that it would be done. More

Great service experience. It was nice and quiet. Plenty of seating. Clean. Free beverages. No pressure while wandering about looking at new outbacks while I waited on my oil change to be completed. of seating. Clean. Free beverages. No pressure while wandering about looking at new outbacks while I waited on my oil change to be completed. More

Brian was very good to work with and provided a good explanation of work needed and completed. Waiting area had the television too loud, but area was, otherwise, comfortable. explanation of work needed and completed. Waiting area had the television too loud, but area was, otherwise, comfortable. More

Bad service, don’t fix the problem, I call back to many times and never call me back for make another appointment, for sure I not happy times and never call me back for make another appointment, for sure I not happy More

As usual, Jeff was very professional and went above and beyond. He is outstanding! I am looking forward to see. The 2022 Outback Wilderness! Thank you beyond. He is outstanding! I am looking forward to see. The 2022 Outback Wilderness! Thank you More

Whatever you’re doing over there, keep doing it! We see so many Subarus on the road, and we have a bunch in our neighborhood. so many Subarus on the road, and we have a bunch in our neighborhood. More

The service department at Hawk Subaru is fantastic. Brian took great of me. Jeff was also there and he took great care of me during my last appointment. This is the best dealership I have worked with for not took great of me. Jeff was also there and he took great care of me during my last appointment. This is the best dealership I have worked with for not only purchasing a vehicle, but also the service department. I would highly recommend Hawk Subaru for all your car needs. More

Justin K. was extremely professional and very helpful. I would recommend working with him when you get service at Hawk Subaru.I have worked with him many times in the past and I am always satisfied with his would recommend working with him when you get service at Hawk Subaru.I have worked with him many times in the past and I am always satisfied with his service. More

Very friendly, very professional, but… Car wash was Very friendly, very professional, but… Car wash was worthless, bugs and flies still stuck to my headlamps. Car not vacuumed. They forgot to r Very friendly, very professional, but… Car wash was worthless, bugs and flies still stuck to my headlamps. Car not vacuumed. They forgot to reset my maintenance schedule in the cars computer so the alerts continued until I found how to do it in the manual. This was my first oil change after purchasing a car from the dealership. They said they would “throw in the first oil change”. They did - but still had to pay an additional $20 for tire rotation. Why wouldn’t they include that too? I’m sure they made way more than $20 in profit. More

Always friendly and willing to help. I couldn’t ask for a better place to take my car fir service. Pleasant waiting area - coffee and water available. better place to take my car fir service. Pleasant waiting area - coffee and water available. More