Hawk Subaru of Joliet - Service Center

Jeff Colbert was a pleasure to work with as he handled all the necessary paperwork and coordination for my windshield replacement. all the necessary paperwork and coordination for my windshield replacement. More

Easy to make appointment. Was in and out on about 45 minutes. Oil change only. minutes. Oil change only. More

Very friendly people, fast service, easy to schedule. Good quality work! Checked and washed the vehicle. Thank you thank you thank you thank you! Thank you Good quality work! Checked and washed the vehicle. Thank you thank you thank you thank you! Thank you More

Great service and honesty. I appreciate the high quality. My only concern were the bugs on the floor in the waiting area, which was otherwise very clean. quality. My only concern were the bugs on the floor in the waiting area, which was otherwise very clean. More

The service department at Hawk Subaru is great! I was dreading bringing my Ascent in for service because of how difficult warranty work was with our last vehicle (non-Subaru). The other dealership never dreading bringing my Ascent in for service because of how difficult warranty work was with our last vehicle (non-Subaru). The other dealership never seemed to take our concerns seriously and we would have to make several trips to the dealership to resolve any issues. This is not the case with Hawk Subaru. Justin took the time to listen and fully understand our concerns. We are very satisfied! More

Professional & friendly employees (I was assisted by Jeff), nice waiting area with plenty of comfortable seating and room to work on my computer, free wifi, nice beverage selection, much of it complimen Jeff), nice waiting area with plenty of comfortable seating and room to work on my computer, free wifi, nice beverage selection, much of it complimentary, fast service. More

Customer service is always great there. Extremely informative on the status of my car when bringing it in. Oil change/maintenance check is done in a timely manner! No complaints and I’m always willin informative on the status of my car when bringing it in. Oil change/maintenance check is done in a timely manner! No complaints and I’m always willing to make the further drive for the best service. More

Knowledgeable and polite service staff and quick turnaround. Justin was very informative when I asked him about services I’ll need soon. Thank you for your help turnaround. Justin was very informative when I asked him about services I’ll need soon. Thank you for your help More

I have been returning to Hawk Subaru for service ever since I bought my 2020 Subaru Forester. I have worked with Jeff from the service department on multiple occasions and he's always taken care of the i since I bought my 2020 Subaru Forester. I have worked with Jeff from the service department on multiple occasions and he's always taken care of the issue like a professional. Great communication, honest, professional, speedy service, and everything you'd want. The service department really does a great job here and I will continue to return here for a long time. More

Brian in service was very attentive and listened to everything I was asking for. He made my whole service enjoyable and I will be coming back. everything I was asking for. He made my whole service enjoyable and I will be coming back. More