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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews
Call Service Center (779) 260-4000

659 Reviews of Hawk Subaru of Joliet - Service Center

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October 01, 2021

Excellent excellent excellent excellent service was excellent just excellent. This is annoying- a word minimum!!! More

by LUKE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Vince Miletta
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Oct 04, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

September 29, 2021

Super friendly and personable .Service was quick and all the service staff was professional and kind. Would recommend. More

by DANIELLE.MITCHELLTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
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Oct 01, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Thanks for the recommendation, and have an amazing day!

Oct 01, 2021 -

Hawk Subaru of Joliet responded

Hi Danielle, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

September 28, 2021

Excellent service with friendly staff and I am always out before the quoted wait time More

by JAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
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Sep 29, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Sep 30, 2021 -

Hawk Subaru of Joliet responded

Hi Jac, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2021

The people involved in servicing my car were friendly and they explained everything to me. More

by LLANIEJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Sep 27, 2021 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Sep 27, 2021 -

Hawk Subaru of Joliet responded

Hi Llaniejj, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

September 25, 2021

Staff & service is top notch at this location. Perfect customer experience from start to finish. Special shout out to Erin, Jeff, Kelvin, and all the Subaru techs. Thank you all! More

by Drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert, Kelvin Nunez
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Sep 27, 2021 -

Hawk Subaru of Joliet responded

Hi Drew, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Sep 27, 2021 -

Hawk Subaru of Joliet responded

Hi Drew, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2021

Easy to make appointment online with a text reminder. Vary friendly service department that will help you with all your needs More

by FAD1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 24, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Very satisfied with Hawk Subaru service. Personnel are extremely attentive and knowledgeable. Hawk is our choice for sale and service. More

by DSJOHN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Erin
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Sep 24, 2021 -

Hawk Subaru of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Subaru. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 22, 2021

I was very happy with my visit to the dealership for scheduled service. Could not have been better ! More

by KDONK3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
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Sep 23, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 22, 2021

As always a great visit from start to finish. I live in Crete but drive to Joliet for this dealership. The service is awesome!!!!! More

by KATHYCARLSON726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department was excellent!!!
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Sep 23, 2021 -

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Auto Subaru! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Sep 23, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2021

I called back to talk to Jeff Colbert and receptionist left message never got call back from him. It states that i have in red need a front end alignment and he never mentioned it to me but tired to talk More

by IFLAHIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
none of the above employees
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