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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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December 10, 2021

Both Jeffrey & Justin in the service department have been very helpful and accommodating whenever I had to bring my outback in for service. More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Justin
Dec 12, 2021 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Thanks for taking the time to leave us this information about your recent visit. Take care!

December 02, 2021

After losing all faith in dealerships, I called looking for prices on parts to do a repair myself. They were able to look me up and noticed I had an extended warranty. They were able to honor the warranty More

by jmiddleton17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 06, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Helpful courteous,clean, polite timely, knowing the info on the needs of the vehicle and what was needed on the repairs More

by JABAGAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the service manager
Dec 06, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2021

Very efficient, helpful, and friendly service department. My car was serviced without a hitch. The service rep reached out to a sales person to answer our tech questions, too. One issue, although minor, t More

by Waward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall names
Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2021

My customer service representative Luis was great.He My customer service representative Luis was great. He answered all of my questions and the service was preformed in a timely manner. More

by RWSHOGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with Luis
Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 24, 2021

Fast friendly courteous…dropped my car off night before and it was ready early next morning…thank you! More

by TANGO2217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hello, thank you so much for your positive comments about Hawk Auto Subaru! We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Have a great day!

Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2021

Awesome customer service by Luis he did great at explaining everything to us. We really appreciated him More

by drt_dsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Nov 18, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2021

The staff was friendly and efficient. So far my Outback is running well. Thank you. More

by FOWLER_DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
Nov 17, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Hawk Auto Subaru! Please don't hesitate to reach out to us if there's anything more we can do!

November 11, 2021

Completed my warranty work in a timely matter. My part came in quickly and immediately installed. Very kind nd caring customer service. More

by MaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 13, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2021

Courteous, kind and caring. This is the best service department I have ever worked with since I started driving. More

by Deedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Miller
Nov 07, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

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