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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews
Call Service Center (779) 260-4000

659 Reviews of Hawk Subaru of Joliet - Service Center

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January 05, 2022

It’s a great place with a nice waiting room,all new It’s a great place with a nice waiting room, all new amenities and nice service people 🤙😁 More

by DRACKLEY243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Josh Lewis
Report | Print
Jan 16, 2022 -

Hawk Subaru of Joliet responded

Drackley243, thanks for your great review, and for giving our dealership such a high star rating! Thank you again, and have a fantastic day!

January 03, 2022

Everyone is always welcoming me with a smile. So helpful, explain everything in detail and make sure I understand how to use my remote start before leaving. Best service from any dealership! Hands down best! More

by CJD779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Report | Print
Jan 16, 2022 -

Hawk Subaru of Joliet responded

Cjd779, it's experiences like yours that really keep us motivated! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 31, 2021

The staff is top notch. A bit expensive. Staff helped me find discount coupons to soften the service cost bliw. More

by RANDALMANNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Miller
Report | Print
Jan 19, 2022 -

Hawk Subaru of Joliet responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

December 28, 2021

Luis is a great guy Very fast and very polite. They take great care of my vehicle when I take it there More

by rbarton97r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 19, 2022 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

December 24, 2021

The service department is dependable and staff are polite, courteous and professionals. I’ve been coming to this dealership since 2013 and keep coming back because I am very satisfied with the servic More

by ECBARIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee, Sammy, David
Report | Print
Jan 19, 2022 -

Hawk Subaru of Joliet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 22, 2021

The facility was clean and comfortable, the customer service was excellent and the work was finished quickly More

by EDGEBROOK73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 19, 2022 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2021

Hands down the most awesome people too buy a vehicle from I wouldn’t go to any other dealership More

by RBDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
Report | Print
Jan 19, 2022 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

December 19, 2021

We were very impressed with the service department - great customer service - quick and efficient and went above and beyond! More

by LAURIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New young man - previously at Gerald- exceptional service!, Rocco Massarelli, Chris Tsaliangos
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Jan 19, 2022 -

Hawk Subaru of Joliet responded

Hi Laurie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

December 15, 2021

Very helpful and prompt. They let me have a loaner for free knowing my wait time will be longer. More

by JOVITS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name.
Report | Print
Dec 16, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2021

I was greeted promptly, the service was reviewed and I was directed to the customer waiting area, More

by NCLONG327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 16, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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