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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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May 26, 2022

Very Helpful and knowledgeable with what i needed done and surprisingly fast. definitely recommend coming here for anything. More

by SEBASTIAN Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
May 27, 2022 -

Hawk Subaru of Joliet responded

Hi Sebastian, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 26, 2022

As always, my experience with Hawk Subaru was very pleasant. The waiting area in the facility is so comfortable. Jeff was extremely helpful, polite and professional. More

by NANCYOMCGRATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert, Erin
May 28, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2022

This is the second review I wrote. The consideration and care we received from Hawk was outstanding. They did everything they possibly do to help us in a very unfortunate circumstance. More

by baca0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 27, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks for the recommendation, and have an amazing day!

May 16, 2022

While living out in AZ for a year, my ac was cutting in and out regularly. Took it to a Subaru dealership out there MULTIPLE times where they did a recharge, inserted dye to find a possible leak, cleaned o More

by NICOLEESTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert, also the service manager or assistant manager (can’t remember his name) he was the one that knew immediately what was wrong with my car.
May 18, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 10, 2022

Our car was towed to Hawk from Bradly/Bourbonaise. Everyone in the the service department (especially Luis) was extremely helpful. They told us where to get a hotel, got us a loaner car, , kept us up More

by baca0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
May 11, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

I had an excellent experience with service advisor Dave Gonzalez. He was very knowledgeable and had my vehicle fixed properly. Highly Recommended! More

by FRANKMENDOZA2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gonzalez
May 05, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 02, 2022

Lois Figueroa, Calvin, and the lady (sorry, I have forgotten her name) have taken excellent care of me. They are so pleasant and offer excellent customer service. More

by DEBBIENUSSBAUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lois, Calvin, service dept lady
May 05, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

The service team at Hawk Subaru of PLAINFIELD WAS VERY friendly and made me feel at home! More

by VICTORIAGE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
May 05, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Extremely friendly, my car is always returned to me clean, explains service that needs to be done throughly More

by HEAVENLY702001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis
May 05, 2022 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2022

Very pleased with the service department. Very quick to respond with great communication. Online appointment portal was easy to use. More

by SOLDBYANN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
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