Hawk Subaru of Joliet - Service Center

We were very pleased with the service we received. Renee was very kind and answered all of our questions. Renee was very kind and answered all of our questions. More

It was fine. The dealer was very nice and quick about the service. Good work The dealer was very nice and quick about the service. Good work More

Everyone was very friendly and car was done in time it was promised. Service was explained thoroughly after completion. was promised. Service was explained thoroughly after completion. More

Everyone at Hawk Subaru were very knowledgable and curtious. Know one was trying to push you into buying something you didn't want. curtious. Know one was trying to push you into buying something you didn't want. More

I am so happy to have Hawk Subaru close by. Appointments are easy to make, everyone is knowledgeable and friendly. I feel confident that my car is being well taken care of. Appointments are easy to make, everyone is knowledgeable and friendly. I feel confident that my car is being well taken care of. More

The dealership service department did not perform the maintenance requested. I scheduled my service appointment weeks in advance. Everything seemed to be going smoothly until I paid. I discovered that th maintenance requested. I scheduled my service appointment weeks in advance. Everything seemed to be going smoothly until I paid. I discovered that the services I paid for were not rendered! I brought it to the managers attention. The manager stated that the service were rendered and I then asked that he look at the vehicle. Once he saw the vehicle he changed his initial statement. The service was not rendered by their service department as scheduled and paid for. This is the second time their service department does not do their job for my vehicle. The manager did make me whole in reimbursement however I had to leave my vehicle there for another day so that the service could be rendered. When I received my vehicle the service performed was below quality standards. I’ve been going to this dealership for 6 plus years to purchase vehicles and services. At this point I am now looking to take my patronage elsewhere. More

Service was wonderful and everyone very friendly ! ! Will be going back and recommending!!! LOVE MY SUBARU ! Will be going back and recommending!!! LOVE MY SUBARU More

Hawk Subaru is always looking at keeping my Outback in top running condition. I appreciate that type of concern. top running condition. I appreciate that type of concern. More

Easy to make an appointment. Identified the problem right away, thoroughly explained what was necessary, corrected the problem, and gave me an assessment of the status of all th Identified the problem right away, thoroughly explained what was necessary, corrected the problem, and gave me an assessment of the status of all the other elements of my car along with likely timelines for considering further maintenance/repairs. All the while I comfortably sat in the customer waiting room. Job well done. More

Great dealership. I will definitely return when ready to buy my ext vehicle - no matter the make. I will definitely return when ready to buy my ext vehicle - no matter the make. More