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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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November 25, 2023

Always a great experience. The service area is comfortable and I was kept up to date on the progress by the friendly and knowledgeable rep. More

by AEGOODAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2023

Luis and David were very thorough and explained everything so now this was my first visit to the dealership.I especially liked the technician video reviewing my vehicles condition. I will definitel More

by dewolfjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gonzales
Nov 20, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 16, 2023

Renee was great. She was attentive and kept us informed during the whole time our vehicle was in service. Great job More

by JOHNGOLAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2023

Went to the dealership just to get a check up and oil change and left with a brand new car. Raymond Contreras is an amazing salesman and helped me go from a 2018 car to a 2024. He was kind and helpful th More

by ALEXISMHARRIS91500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Nov 18, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 14, 2023

Helpfull, thorough process of letting me know what was being done. Friendly and knowledgeable about process. More

by TRAINORJOHN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Nov 15, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

I keep returning as a customer because Hawk consistently provides excellent service. They worked hard to diagnose the issues I was having with my vehicle, and they resolved them completely. More

by GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cole
Nov 12, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2023

Clean. Renee was amazing and kept me up to date throughout the time I was there. She explained every step answered all my many questions. More

by MCMORR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Nunez
Nov 10, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 02, 2023

I always get great service at this dealership. Keep up the great work. Thank you More

by AUGGMANN321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 26, 2023

The dealership is always clean and presentable. The waiting are is accommodating and stocked with complementary beverages such as coffee and water and some snacks. More

by W.BEJLOVEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Hawk Subaru of Joliet responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2023

Outstanding service. Very timely and thorough in the service they provided. Will hardly return again. More

by TRWINDER4110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Hawk Subaru of Joliet responded

Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

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