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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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December 09, 2022

Renee was great and so was the service staff. I am very happy with Hawk Subaru. Great experience from buying to service. More

by AEGOODAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Dec 12, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you're ever in need of more help, please let us know!

December 03, 2022

It was fast and easy and when I got off work it was easy to pick it up. More

by DYLANWIEDERHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
Dec 05, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2022

Jeff went out of his way to listen to my concerns. We both learned a lot about adequate communications and follow up. More

by GJHARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin-Service mgr.
Nov 30, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2022

By far the best price around. Very easy to work with and fixed everything they said they would. Very pleased. More

by MSWADE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Michael Widuch, Jessie Hentsch, Shaun Shore, Chris Tsaliangos
Dec 01, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2022

Only problem I had was no car wash as promised by service writer after oil change More

by EVILAL1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Chris Tsaliangos
Nov 27, 2022 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2022

Knowledgeable, smiling, kind staff. Renee is nice to deal with. Lounge is very comfortable, coffee and water is nice to have for clients donuts also. More

by Cindiwilcoxclyden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Nov 22, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2022

Keep you informed throughout the entire service. Accommodating for unconventional schedules. Helpful and friendly. Great hours. More

by pat21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 22, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2022

Everything was smooth, informative and efficient. Will continue my service routine at this location. Thank you More

by a.steinmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep, left of the walkway
November 04, 2022

Hawk Subaru has an excellent a very courteous staff. The service is very good and their staff is well informed and professional More

by SPIEGELASSOCIATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli
Nov 11, 2022 -

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2022

Excellent and friendly service. Jeff was outstanding. No pressure or forced recommendations. Simple and easy service. More

by MWIDUCH0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin, David and Jeff
Nov 06, 2022 -

Hawk Subaru of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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