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Hawk Subaru of Joliet
Plainfield, IL
1,446 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,446 reviews
June 11, 2020
Oil Change New facility is great. Personnel are quick to assist you and prices are not too high but statistically, you do pay a little more at a dealership, but New facility is great. Personnel are quick to assist you and prices are not too high but statistically, you do pay a little more at a dealership, but they provide such great service I do not mind it. My only issue was that nobody was wearing masks. I had a mask on when I arrived and assumed others would put them on at least when customers were in the area, but I did not see that. The gentleman who was assisting me even mentioned about precautions they were taking regarding COVID-19 and I know the guidance on masks has been a topic of debate even within the scientific community but with everything opening back up and cases spiking as a result, you would think personnel dealing with customers from quite literally anywhere would also be wearing masks too. More
by RODNEY
Verified CustomerEmployees Worked With
I don't recall the service specialist I spoke with. , Brittany Dole
June 11, 2020
Wow. I left extremely happy with our new Subaru Forrester 2020. We were very nervous about coming in making a decision but Brittany blew us away with how comfortable she made us feel and knowledge of the car 2020. We were very nervous about coming in making a decision but Brittany blew us away with how comfortable she made us feel and knowledge of the car. We went from being nervous from smiling ear to ear. We needed a safer more reliable car for our new bundle of joy on the way. Thank you guys for your wonderful service. We’re extremely happy with our purchase. More
by Tmurphy5555
Employees Worked With
Dave Olsen, Jessie Hentsch, Shaun Shore, Chris Tsaliangos, Brittany Dole
June 10, 2020
The staff was friendly, helpful, and made my car buying experience easy and hassle free. Michael took the time to teach me about my car. experience easy and hassle free. Michael took the time to teach me about my car. More
by MEGLW004
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos
June 10, 2020
When I come in for service for my car, I’m greeted with a smile and courtesy. They’re attentive to finding out what services I may need or want. Glad to go back again and again. smile and courtesy. They’re attentive to finding out what services I may need or want. Glad to go back again and again. More
by INLINE6_2026
Employees Worked With
Kelvin Nunez
June 10, 2020
Blue tooth connections Great job by Justin K and the teach Kris B to determine what the ongoing issue was and addressed it. Justin is always cheerful and determined to get t Great job by Justin K and the teach Kris B to determine what the ongoing issue was and addressed it. Justin is always cheerful and determined to get to any issue and have it resolved. I ask for him. More
by CZAJKOWSKI491
Employees Worked With
Justin Kielma and Tech - Kris B
June 10, 2020
Recall I came for recall of P/S airbags ODS sensor fail, it was replaced with N/C. Also recall for rear coil springs was replace with N/C I didn't know they I came for recall of P/S airbags ODS sensor fail, it was replaced with N/C. Also recall for rear coil springs was replace with N/C I didn't know they had it for recall. Glad I came! thank you! More
by pata3011
Employees Worked With
Mike Hayes
June 09, 2020
excellent service all around excellent service from start to finish; I have 3 Subarus and highly recommend this dealership; always helpful staff with excellent work; will return i excellent service from start to finish; I have 3 Subarus and highly recommend this dealership; always helpful staff with excellent work; will return in future More
by D.MORIMOTO
Employees Worked With
Justin
June 05, 2020
I LOVE the service team at Hawk.Very attentive, helpful, I LOVE the service team at Hawk. Very attentive, helpful, communicative, and courteous. Even the sales manager checked in on me to make sure I was g I LOVE the service team at Hawk. Very attentive, helpful, communicative, and courteous. Even the sales manager checked in on me to make sure I was getting taken care of. I totally trust them with my car. More
by Tcruz
Employees Worked With
Justin, Chris Tsaliangos
June 05, 2020
Yes ! This is great service provided and on time with additional maintenance that was not initially includedThis is my first time and highly recommended doing service again at hawk Subaru. additional maintenance that was not initially includedThis is my first time and highly recommended doing service again at hawk Subaru. More
by BRIJ1973
Employees Worked With
Kayla Miller
June 04, 2020
Very pleasant, did not take much time to complete the switch from expiring lease to new lease. Michael very informative and thorough. Finance was short and to the point. switch from expiring lease to new lease. Michael very informative and thorough. Finance was short and to the point. More
by HOESA81
Employees Worked With
Michael Widuch
