Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Subaru of Joliet
Plainfield, IL
1,446 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,446 reviews
June 18, 2020
Great so far I bought a new Subaru Outback XT from Hawk last week and so far so good. The purchase experience was great and when I brought it in to have a protect I bought a new Subaru Outback XT from Hawk last week and so far so good. The purchase experience was great and when I brought it in to have a protective coating added I was in and out very quickly for both drop off and pick up. More
by SCOTT.SPANIOL
Verified CustomerEmployees Worked With
Shaun Shore, Tom Saieg
June 18, 2020
Great Experience I traded in a 2016 Forester and bought a new 2020 Forester and while I was making my deal my husband was so impressed by the sales team that he trade I traded in a 2016 Forester and bought a new 2020 Forester and while I was making my deal my husband was so impressed by the sales team that he traded in his Outback and bought one also. This is also our favorite dealership to get our cars serviced at. They have a Great team in the service department.. More
by JULIE24059
Employees Worked With
Dave Casey, Michael Widuch, Shaun Shore, Chris Tsaliangos
June 17, 2020
Recall Service I was given an appointment within 3 days. I was greeted as soon as I pulled in and asked if I would be leaving or waiting for the car. I waited and i I was given an appointment within 3 days. I was greeted as soon as I pulled in and asked if I would be leaving or waiting for the car. I waited and it took 30 minutes less than the 1 and 1/2 hours I had expected. The waiting room was clean and chairs were appropriately distanced. The gentleman who took care of me was extremely polite and pleasant. He gave me his name and direct number in the event that I had any problems. More
by ACTONSJ
Employees Worked With
Justin Kielma
June 17, 2020
Just wanted to say that Jeff your service advisor was great, help, professional, and that’s very refreshing. Great service from your Hawk team. Albert Colon great, help, professional, and that’s very refreshing. Great service from your Hawk team. Albert Colon More
by ALBERT_RICKY
Employees Worked With
Jeff
June 16, 2020
Thanks for great shopping experience. Michael W was knowledgeable, pleasant and professional. Subaru was recommended to me and I am pleased with sales process and followup. knowledgeable, pleasant and professional. Subaru was recommended to me and I am pleased with sales process and followup. More
by Sue
Employees Worked With
Michael Widuch, Shaun Shore
June 15, 2020
The service is fast, the dealership is clean, everyone is nice. I just wish I didn’t have to actually save up to have routine maintenance done on my car. I now see why people don’t go to dealerships. nice. I just wish I didn’t have to actually save up to have routine maintenance done on my car. I now see why people don’t go to dealerships. More
by MISHLZ1
Employees Worked With
Service Department
June 15, 2020
Great Justin the service advisor was great and the work was completed quickly on my warranty repair. I look forward to coming back for service when needed Justin the service advisor was great and the work was completed quickly on my warranty repair. I look forward to coming back for service when needed in the future. More
by DDVORAK59
Employees Worked With
Justin Kielma
June 15, 2020
My experience was great! I made my appointment online and explained the issue I had. When I arrived at the service department, the young man who helped me knew exactly why I I made my appointment online and explained the issue I had. When I arrived at the service department, the young man who helped me knew exactly why I was there and assured me that everything would be taken care off without delay. The entire experience was great and I am very satisfied. More
by lwallin1151
Employees Worked With
I don't have any names to submit
June 12, 2020
Great experience from beginning to end. service writer was great. Super quick service. Went in for oil change/tire rotation and tire repair. Would go back was great. Super quick service. Went in for oil change/tire rotation and tire repair. Would go back More
by GRECCA.GONZALEZ
Employees Worked With
Justin Kielma
June 11, 2020
Polite, timely,not pushy I was disappointed that staff weren’t wearing masks. My service guy put one on when he saw mine. No one else had one on. Seating in the waiting Area I was disappointed that staff weren’t wearing masks. My service guy put one on when he saw mine. No one else had one on. Seating in the waiting Area was sufficiently separated though. I am a senior so I am sensitive to the coved situation. My service rep was polite and helpful and the work was completed in a timely manner. I’ll be back. More
by HARRY5MIND
Employees Worked With
J. Colbert
