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Hawk Subaru of Joliet
Plainfield, IL
1,446 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,446 reviews
August 05, 2020
45,000 service Very satisfied with all aspects of the Hawk service department & staff. Turn around was quick. Thanks to everyone at Hawk Subaru for making this a ver Very satisfied with all aspects of the Hawk service department & staff. Turn around was quick. Thanks to everyone at Hawk Subaru for making this a very pleasurable experienc. More
by R.MENSTER
Verified CustomerEmployees Worked With
sorry - don't remember
August 04, 2020
I had a great experience with Hawk Subaru while purchasing my first new car! Super nice people and really easy to work with. I’ll definitely be back when I need to buy a second vehicle. purchasing my first new car! Super nice people and really easy to work with. I’ll definitely be back when I need to buy a second vehicle. More
by JOE@MYSTERYSTREETRECORDING.COM
Employees Worked With
Erin, Shaun Shore, Tom Saieg
July 31, 2020
Car dealerships top out at 80% in my humble opinion. Based on that Hawk Subaru does well. Buying a car not a pleasing experience in general Based on that Hawk Subaru does well. Buying a car not a pleasing experience in general More
by LEIGHAND
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore, Brittany Dole
July 31, 2020
Once I explained the situation and that I wasn't getting help from roadside assistance they dispatched a technician to my house, jumped my car and left me with a loaner while they investigated the underlyin help from roadside assistance they dispatched a technician to my house, jumped my car and left me with a loaner while they investigated the underlying cause for the battery to suddenly go dead. The entire experience was very professional and respectful of my time. More
by MARGOLTRIMBY
Employees Worked With
Calvin
July 28, 2020
This was the best experience I have ever gotten at a dealership.. I called Kayla on Friday 7/3 and told her exactly what I wanted the Subaru Legacy Sport and she had it delivered the next day. I took dealership.. I called Kayla on Friday 7/3 and told her exactly what I wanted the Subaru Legacy Sport and she had it delivered the next day. I took the car home with me on the 4th of July.. dealing with the finance department was easy. I would recommend them to everyone I know....very professional and a very clean facility.. More
by Victoria.buralli
Employees Worked With
Rocco Massarelli, Shaun Shore, Kayla Miller, Brittany Dole
July 27, 2020
Great Experience Look when schedule time with a dealership, you should not only look to use your time wisely, but as well, the time of those you deal with. Tom Saieg a Look when schedule time with a dealership, you should not only look to use your time wisely, but as well, the time of those you deal with. Tom Saieg and I got down to the basics, what I thought I could afford comfortably, and which kind of vehicle would best suit my needs. The procedure was cordial, timely and productive. Further any questionable items (trade in value, prep concerns, etc) were accommodated to our mutual satisfaction by Chris Tsaliangos so we had a handshake "deal". I came in very short while later to have Shaun present a very reasonable extended warranty.and draft the final all inclusive paperwork. Overall, this was the most cordial and rewarding car buying experience I've had. And as a senior citizen, I've been thru the process quite a few times More
by DJS0
Employees Worked With
Shaun Shore, Chris Tsaliangos, Tom Saieg
July 26, 2020
I was really fortunate to have had Dave Olsen as my product specialist. I felt comfortable and no pressure. I’m happy with the extremely fair deal on my new Subaru Outback. Chris Tsaliangos was great! product specialist. I felt comfortable and no pressure. I’m happy with the extremely fair deal on my new Subaru Outback. Chris Tsaliangos was great! I’ll return again. More
by Chris X.
Employees Worked With
Dave Olsen, Shaun Shore, Chris Tsaliangos
July 25, 2020
Stop turning off my auto headlights Not sure why but my lights are always turned off after service. I usually figure this out when another driver flashes their lights at me. Obviously Not sure why but my lights are always turned off after service. I usually figure this out when another driver flashes their lights at me. Obviously this could be potentially dangerous and I know I'm ultimately responsible but it not something I think about daily because they automatically turn on for me when on auto. I can't think of a single reason why the dealership would need to turn them off. If for some reason the dealership does need to turn off my lights, please add it to your checklist to turn them back on when you are done. Other than that pet peeve, they do a great job. More
by TRACY21
Employees Worked With
No idea
July 22, 2020
Very happy with Hawk Subaru dealership. They have great service and the employees are always willing to go the extra mile to make their customers happy service and the employees are always willing to go the extra mile to make their customers happy More
by PATWHARRIE
Employees Worked With
Justin Kielma, Chavis Cole
July 22, 2020
to high tech for me Very good but I need help Im not high tech and this is a high tech machine maybe a class for new subaru car owners Very good but I need help Im not high tech and this is a high tech machine maybe a class for new subaru car owners More
by JCJRDC77
