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Hawk Subaru of Joliet
Plainfield, IL
1,446 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,446 reviews
November 16, 2020
Jeff is the absolute best. He explains everything thoroughly and honestly. He's always willing to go beyond what is expected and I leave knowing that my vehicle was well taken care of. thoroughly and honestly. He's always willing to go beyond what is expected and I leave knowing that my vehicle was well taken care of. More
by ERINMCOX94
Verified CustomerEmployees Worked With
Jeff
November 13, 2020
Love both the sales and service departments. Friendly and efficient. Kayla Miller is the best. I have recommended Hawk Subaru to several friends. Best dealership I have ever known. efficient. Kayla Miller is the best. I have recommended Hawk Subaru to several friends. Best dealership I have ever known. More
by TBEARCOLL
Employees Worked With
Rocco Massarelli, Kayla Miller
November 12, 2020
I purchased my 2021 Subaru Ascent about three weeks ago. It took me a long time of surfing the web to narrow down my choice to the Subaru. Now I am getting used to all the new safety features and the vehic It took me a long time of surfing the web to narrow down my choice to the Subaru. Now I am getting used to all the new safety features and the vehicle handles very smoothly. The purchase went very smoothly. I left some personal items inside my trade in and they were very responsive in returning the items to me. More
by USSSHUNTER
Employees Worked With
Jessie Hentsch, Shaun Shore, Vince Miletta
November 11, 2020
I was pleased with working with my sales rep Michael. He was very knowledgeable and took the time out to explain the vehicles features. Rest of the purchasing experience went very smooth and was very profes was very knowledgeable and took the time out to explain the vehicles features. Rest of the purchasing experience went very smooth and was very professional and competent. More
by TWORIOS.MOREPRO
Employees Worked With
Michael Widuch, Shaun Shore
November 10, 2020
Service was fine. I went in for a recall on my 2018 Forester, only took an hour. Friendly service from Jeff. I had called about two week prior to coming in to inquire how long the service would take. Forester, only took an hour. Friendly service from Jeff. I had called about two week prior to coming in to inquire how long the service would take. The person I talked to could not get in touch with the mechanics that would do the work and took my number and told me they would call me with an answer.....that never happened so I just made an appointment. More
by SKIPKRUPINSKI
Employees Worked With
Jeff
November 06, 2020
It was a good experience. I was disappointed to see another service tech dismiss another customer 3x without giving her any information. He just kept repeating himself. It came across as condescending another service tech dismiss another customer 3x without giving her any information. He just kept repeating himself. It came across as condescending. Fortunately a different service tech answered her questions and had honest answers for her. More
by klorden
Employees Worked With
Chris Tsaliangos, Tom Saieg
November 05, 2020
What a great service department. Jeff was great guy to speak with about my car maintenance. I'll be taking my car back to Jeff for all my future repair needs. speak with about my car maintenance. I'll be taking my car back to Jeff for all my future repair needs. More
by richiej75
Employees Worked With
Jeff Colbert
November 03, 2020
After the service, the car was washed. It would have been great if it had been toweled off. Left streaks. Also, we received a post card stating that if we brought in a picture of our pet we would get a 10% great if it had been toweled off. Left streaks. Also, we received a post card stating that if we brought in a picture of our pet we would get a 10% discount and a bag full of pet supplies. The man who wrote the order said that that promotion had expired. It states that it was good until Nov. 15. After the service, another person said that he would honor the promotion so we did get the discount. However, no pet supplies. ???? More
by OSC10
Employees Worked With
Service Dept.
November 02, 2020
I went in for an oil change and to replace my battery on my remote. When oil change was done your service person asked me if I wanted it washed ( you have have always done this, I’ve never been asked. It w my remote. When oil change was done your service person asked me if I wanted it washed ( you have have always done this, I’ve never been asked. It was washed but left wet dripping, which you guys have never done that before. Than I had to go to another window to get the battery taking longer.plus I can’t believe I paid 75 dollars and change for an oil change only. He also told me I need it a new filter, why didn’t he ask me before so that that could have done it at that time?! More
by NOEMIBRADY
Employees Worked With
Don’t remember his name
