
Hawk Subaru of Joliet
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I am always treated so nice, and the young man went out of his way to set up my maps for me! And took his time to show me how to set it up:) of his way to set up my maps for me! And took his time to show me how to set it up:) More
This is the second car that I bought from this dealership. The sales people are very friendly and not pushy. Kayla is very knowledgeable about the cars and answered all my questions very patiently dealership. The sales people are very friendly and not pushy. Kayla is very knowledgeable about the cars and answered all my questions very patiently. I would highly recommend this dealership More
Worked with Jeff to resolve a delayed service issue from the manufacturer. Jeff was very helpful and everything is working as it should now. I would return for service if necessary. the manufacturer. Jeff was very helpful and everything is working as it should now. I would return for service if necessary. More
Everyone in service was professional and quick. Unfortunately I could overheard the people in the sales area making fun of a delivery driver who needed help finding his way. Not cool. But again, t Unfortunately I could overheard the people in the sales area making fun of a delivery driver who needed help finding his way. Not cool. But again, the service was great! More
I was greeted warmly by Jessie, a sales representative. There was no pressure and she allowed me to come back on a non-rainy date to test drive. My purchase went smoothly and Jessie and Brittany have been There was no pressure and she allowed me to come back on a non-rainy date to test drive. My purchase went smoothly and Jessie and Brittany have been wonderful with helping me understand all the bells and whistles on my car. Great experience! More
The customer service team along with the service department were very friendly and courteous. They estimated repair time and were accurate with their estimate making it easy for personal scheduling department were very friendly and courteous. They estimated repair time and were accurate with their estimate making it easy for personal scheduling. More
We returned to Hawk for our third Subaru from their dealership. We returned because they are consistently great. Our sales questions were answered by Kayla and she quickly understood we were ready to g dealership. We returned because they are consistently great. Our sales questions were answered by Kayla and she quickly understood we were ready to go and found us the exact features and color we loved. Chris once again was very easy to talk to and we always enjoy talking through the details of our purchase agreement with him. During the purchase we decided to add on a trailer hitch which was professionally installed by the service team the next day. Justin is amazing with customer service always in front of mind. We recommend and will return to Hawk. More
Very helpful service staff who are willing to discuss all service issues. We are extremely satisfied with Hawk Subaru, being the best car dealership we have experienced. service issues. We are extremely satisfied with Hawk Subaru, being the best car dealership we have experienced. More
Service department was very thorough and courteous. A pleasure to do business with. I will return for all my service needs. Jason was most helpful pleasure to do business with. I will return for all my service needs. Jason was most helpful More
Jeff is always extremely helpful, professional and very thorough. I am always extremely happy with the service I receive. I was taking my car to another Subaru dealership but the service I receive from thorough. I am always extremely happy with the service I receive. I was taking my car to another Subaru dealership but the service I receive from Hawk of Joliet as well as from Jeff this is now my new destination for service as well if I ever am in need of a new Subaru More