Hawk Subaru of Joliet

Professional & friendly employees (I was assisted by Jeff), nice waiting area with plenty of comfortable seating and room to work on my computer, free wifi, nice beverage selection, much of it complimen Jeff), nice waiting area with plenty of comfortable seating and room to work on my computer, free wifi, nice beverage selection, much of it complimentary, fast service. More

Customer service is always great there. Extremely informative on the status of my car when bringing it in. Oil change/maintenance check is done in a timely manner! No complaints and I’m always willin informative on the status of my car when bringing it in. Oil change/maintenance check is done in a timely manner! No complaints and I’m always willing to make the further drive for the best service. More

Knowledgeable and polite service staff and quick turnaround. Justin was very informative when I asked him about services I’ll need soon. Thank you for your help turnaround. Justin was very informative when I asked him about services I’ll need soon. Thank you for your help More

Went in for an airbag recall and ended up with a no pressure car buying experience. Service department was very efficient. Purchase was uneventful. Joshua was great. Never felt any pressure to purchase pressure car buying experience. Service department was very efficient. Purchase was uneventful. Joshua was great. Never felt any pressure to purchase. More

It was a pleasant experience right from the start. Very friendly, knowledgeable people. Not pushy at all, which was my fear. They worked within my budget, offered a great price and easy financing. I would friendly, knowledgeable people. Not pushy at all, which was my fear. They worked within my budget, offered a great price and easy financing. I would definitely recommend this dealer, as well as Kayla Miller and her manager Chris. Top notch! More

I have been returning to Hawk Subaru for service ever since I bought my 2020 Subaru Forester. I have worked with Jeff from the service department on multiple occasions and he's always taken care of the i since I bought my 2020 Subaru Forester. I have worked with Jeff from the service department on multiple occasions and he's always taken care of the issue like a professional. Great communication, honest, professional, speedy service, and everything you'd want. The service department really does a great job here and I will continue to return here for a long time. More

I have never had such a pleasant buying experience where I did not feel pressured. Extremely knowledgeable sales personnel. I felt they all worked as a team to assist you through the process. HIGHLY reco I did not feel pressured. Extremely knowledgeable sales personnel. I felt they all worked as a team to assist you through the process. HIGHLY recommended!!! More

Best car sales. She is so patient, thorough and knows ins and outs of her trade. If you are thinking of leasing/financing a car then should definitely deal with Brittany. She is the best and outs of her trade. If you are thinking of leasing/financing a car then should definitely deal with Brittany. She is the best More

Awesome experience here! I love my car and I also love that I got a great deal. No haggling, no pushing, and I felt so comfortable during the whole process. I’ve bought cars before and was dreading this b that I got a great deal. No haggling, no pushing, and I felt so comfortable during the whole process. I’ve bought cars before and was dreading this but the Hawk team was awesome. I spoke with Vince, Chris, and Kayla and they were al very kind and knowledgeable. Kayla went above and beyond after I completed the transaction and spent time showing me every feature and how to use things. She also was so nice to my son that he actually asked to go back to a car dealership. Top notch car and top notch staff! More

I had multiple bad experiences with dealerships during the microchip shortage trying to rip me off on a new car, which is what led me to inquire about Subaru. I guess I should the k them because I am ver the microchip shortage trying to rip me off on a new car, which is what led me to inquire about Subaru. I guess I should the k them because I am very happy with my Forester purchase. Michael and Rocco were very honest and transparent with me during the whole process of turning in my existing lease and getting me into a new Subaru. It was refreshing to not feel taken advantage of. I will definitely recommend Hawk Subaru to friends and family in the future. More