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Hawk Subaru of Joliet

Plainfield, IL

Overview
Employees
Reviews
4.9
1,446 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,446 reviews

October 28, 2021

.when i got home i inspected car after i had it interior / exterior detail . i notice the door frames ( including rear door) and under hood was not cleaned. I call Jeff Colbert and left message with person More

by JIMHOJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Colbert
Report | Print
Dec 17, 2021 -

Hawk Subaru of Joliet responded

Jimhoj, we're extremely disappointed to hear that you left Hawk Subaru unsatisfied. Please contact our service manager, Kelvin Nunez, at 815-725-3789.

October 20, 2021

We were treated very well! We loved the gift bag and it was great that we got 20% off the work! More

by CSTACY101
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you for choosing Hawk Subaru!

October 20, 2021

Very friendly, knowledgeable and quick turn around time on service.. Personnel made it easy to schedule service. More

by ISABELIMENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chavós Cole -5 Stars
Report | Print
Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Hawk Subaru as your first choice for service!

October 20, 2021

Mechanics are horrible every time I have service done .have to bring the car back what I bring it in for. I am done going over there anymore More

by JMSKI63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department is an eight mechanic department is a one
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Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We would like the opportunity to show you how much we appreciate your business. Please reach out to us at (815) 725-7110. We hope to hear from you.

October 15, 2021

Everyone I interacted with was polite, friendly, and helpful. It’s only been 6 days since I bought my car, but at this point, I would recommend purchasing from Hawk. More

by DBURG922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
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Oct 19, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! Thanks again for the recommendation, and have an amazing day!

October 11, 2021

Service department is friendly, knowledgeable, and understanding my concerns. I highly recommend to take your car for service there. More

by jayjay0376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 12, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Oct 14, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!

October 11, 2021

Very helpful and knowledgeable staff, process was quick and clearly explained. Thank you very much! More

by DCONROY940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
Report | Print
Oct 12, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Hawk Subaru! We hope you continue to choose us for all your automotive needs! Take care!

Oct 14, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2021

Service was great and we were quickly on our way. We just hate that we have to drive so far to go to dealership. More

by BOBBIEFENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 10, 2021 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 09, 2021

Schedule a time for my vehicles 6 month check-up/services/inspection that accommodated my work schedule More

by DAWNMARIE3611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 12, 2021 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2021

Very friendly employees, beautiful facility and overall an outstanding car buying experience. Love my new Subaru. More

by ISUPEANUT18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos
Report | Print
Oct 09, 2021 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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