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Hawk Subaru of Joliet

Plainfield, IL

Overview
Employees
Reviews
4.9
1,446 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,446 reviews

November 26, 2021

My customer service representative Luis was great.He My customer service representative Luis was great. He answered all of my questions and the service was preformed in a timely manner. More

by RWSHOGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with Luis
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Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 25, 2021

Tried to scam me and overcharge me on the buyout if my lease. The lease has a purchase amount in it an you tried to charge me an additional $6000 because it is so much more valuable now on the used car ma More

by GENTILI1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None listed
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Dec 17, 2021 -

Hawk Subaru of Joliet responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please contact our Customer Care Manager, Daryl Woltman, at 815-741-6993.

November 24, 2021

Fast friendly courteous…dropped my car off night before and it was ready early next morning…thank you! More

by TANGO2217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hello, thank you so much for your positive comments about Hawk Auto Subaru! We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Have a great day!

Nov 30, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2021

Awesome customer service by Luis he did great at explaining everything to us. We really appreciated him More

by drt_dsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Report | Print
Nov 18, 2021 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2021

The staff was friendly and efficient. So far my Outback is running well. Thank you. More

by FOWLER_DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
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Nov 17, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Hawk Auto Subaru! Please don't hesitate to reach out to us if there's anything more we can do!

November 11, 2021

Completed my warranty work in a timely matter. My part came in quickly and immediately installed. Very kind nd caring customer service. More

by MaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 13, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2021

Courteous, kind and caring. This is the best service department I have ever worked with since I started driving. More

by Deedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Miller
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Nov 07, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2021

Everyone I dealt with while buying my car was great! I look forward to being just as happy with the service department in the future. More

by AEGOODAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Josh Lewis
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Nov 04, 2021 -

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Auto Subaru! We look forward to your next visit! Take care!

October 30, 2021

The service department was outstanding. In & out without any issue. Able to bring my Ascent in without an appointment & received excellent service More

by Joe Lotarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
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Nov 01, 2021 -

Hawk Subaru of Joliet responded

Hi Joe, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2021

Great service. Pleasant people to work with. Nice waiting area. We were in and out in a short time. More

by LinK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Report | Print
Nov 01, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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