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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,431 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,431 reviews

January 27, 2022

Michael and Chris were very helpful, patient and professional. They kept empathizing they wanted to make sure I was happy with my purchase. More

by DARING4078
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos
Jan 29, 2022 -

Hawk Subaru of Joliet responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2022

Very helpful, answered all questions fair in price and trade in. Great saleswoman. Very nice car More

by LATAMM587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Hentsch
Jan 28, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 25, 2022

I called numerous times before I received my vehicle which I ordered with no return call back. I was told that they never received the message. When they talked to my husband to let him know the car wa More

by LYDIA_60433
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Miletta
Feb 25, 2022 -

Hawk Subaru of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Care Manager, Daryl Woltman at 815-741-6993 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 21, 2022

LUIS FIGUEROA WAS VERY HELPFUL HE KEPT ME INFORM DURING MY WAIT THANK YOU LUIS More

by MFARRELL1154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LUIS FIGUEROA
Jan 24, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! We look forward to your next visit! Take care!

January 20, 2022

Wonderful experience from start to finish! Got the car of my dreams and excellent customer service. Thank you so much to Hawk Subaru for being so personable and getting us our dream car! More

by LAURAMINARCIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo, Shaun Shore, Vince Miletta
Jan 24, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

January 20, 2022

The service on my auto went as explained to me. Waiting was nice, with looking at new cars and drinking hot coffee. Even the sale staff was accommodating to my many questions. A pleasant time waiting whi More

by Cargerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert, Kayla Miller
Jan 24, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2022

Every encounter with the staff has been wonderful. Luis in service was personable and extremely professional. He is a valuable part of your team. More

by CINDYHAASRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Jan 20, 2022 -

Hawk Subaru of Joliet responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2022

This dealerships customer service is an A+ Chad S and the manager Chris were awesome to work with! More

by ECAPET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smeets, Chris Tsaliangos
Jan 20, 2022 -

Hawk Subaru of Joliet responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 12, 2022

Everyone is very nice and the dealership is very clean. Prices are fair and service is always quick. The service team has helped us with issues that we had with a car that we had purchased from another More

by Spain family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio is service
Jan 16, 2022 -

Hawk Subaru of Joliet responded

Spain Family, your satisfaction is our top priority. Thank you so much for choosing Hawk Subaru as your first choice for service! We hope you have a great day!

January 12, 2022

Elizabeth was very helpful & knowledgeable when explaining all the features on our new subaru, and her follow up. Things were prepared and was cognitive of getting us home before weather got bad. G More

by MARYSLEZAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Jan 16, 2022 -

Hawk Subaru of Joliet responded

Maryslezak, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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