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Hawk Subaru of Joliet
Plainfield, IL
1,432 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,432 reviews
Verified Customer
April 10, 2022
Great service, good value. They have a very comfortable waiting area where you can get work done while you wait or you can use there shuttle. Service advisors keep you updated, They have a very comfortable waiting area where you can get work done while you wait or you can use there shuttle. Service advisors keep you updated, overall great service More
by rhazen86
Employees Worked With
Louis Figueroa, Renee Millsr
April 10, 2022
Jessie was fantastic keeping me in the loop on the arrival of my new car. The process from walking in the door to driving away was painless and she was there every step of the way. Appreciate the no s arrival of my new car. The process from walking in the door to driving away was painless and she was there every step of the way. Appreciate the no sales pressure and helpful service I received from everyone there. More
by JENNA.NORTH
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
April 07, 2022
this dealership does not take pride in their workmanship. Took car here in January for hesitation in transmission and AT oil light, traction control light, ABS light on and flashing brake light on. Had to Took car here in January for hesitation in transmission and AT oil light, traction control light, ABS light on and flashing brake light on. Had to go to different dealership after they repaired issue because car sounded worse than it did when it went in. Hawk replaced both rear wheel sensors, both rear wheel hub assemblies and transmission control valve. The other Subaru dealer found the transmission was bad as well as one of the rear wheel hub was bad. They replaced the transmission and the bad rear wheel hub. Last week Hawk had to replace one of the rear wheel sensors. This was just replaced in January, or was it? At least it was on the invoice. Communication was terrible back in January so I requested a different advisor. Even though they said okay, I got the same one. More
by ALPEREZ9892
Employees Worked With
Luis
April 06, 2022
Luis and everybody at Hawk Subaru of Joliet were very kind, professional and patient. Very pleasant experience. Arrived, the paperwork for my loaner was fast and easy and I was out quickly. Luis kept in kind, professional and patient. Very pleasant experience. Arrived, the paperwork for my loaner was fast and easy and I was out quickly. Luis kept in touch with me and walked me through what was done on my car during inspection. More
by ngruszka
Employees Worked With
Luis
April 05, 2022
Everyone there is awesome! Every time I step into the building they make sure I feel welcomed and at home! overall a 10/10 Every time I step into the building they make sure I feel welcomed and at home! overall a 10/10 More
by JEHU58
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
