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Hawk Subaru of Joliet
Plainfield, IL
1,433 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,433 reviews
Verified Customer
October 27, 2022
Went for oil change tire rotation, sat for hour and half just for them to charge me for rotation and not do it, no air in tires, and everything was green on the report as if they checked anything to begin w just for them to charge me for rotation and not do it, no air in tires, and everything was green on the report as if they checked anything to begin with. They were really quick to remember not completing the job. Texted cause I was busy with work and when I’m free and call back no answer. I just needed up talking to the lady at the front desk and put on hold for 20 minutes. They offered my next oil change free but I’m not even sure they’ll replace the oil filter at this point. More
by Milkman17
Employees Worked With
Kelvin, Jeff
October 25, 2022
Hawk sold me a car they refuse to service. Many issues of internal problems on internet. All of which have occurred in my lemon. Hawk trash service dept. will not even return calls even whe Many issues of internal problems on internet. All of which have occurred in my lemon. Hawk trash service dept. will not even return calls even when I was broke down in my new car! Truely a useless dealership with even more useless service dept. Spend your money at a different dealership that actually cares about the customers after the sale!! More
by Pjhensley68
Employees Worked With
Other Employees :
Rocco Massarelli, Jessie Hentsch, Dan McCarthy, Jerry Castillo, Chris Tsaliangos, Kayla Miller
October 24, 2022
By Far- Thee best experience Ive ever had at a dealership. No BS or game playing. Chris and Kayla were outstanding. I found the Crosstrek I wanted on their internet which was in transit. I met wit dealership. No BS or game playing. Chris and Kayla were outstanding. I found the Crosstrek I wanted on their internet which was in transit. I met with Chris and Boom! the car was ordered. I was approved in minutes. His words “ I got you” and he meant it. It even came in 4 days early. Kayla was awesome every step of the way and very explanative showing me all the features on my new car. I even got a gift for my dog on Make A Dogs Day! Next up-Chandra in finance, she was a pleasure to meet and in minutes I was out the door. Well done! I give them 10 ⭐️‘S More
by Tina K
Employees Worked With
Chandra Estrada, Chris Tsaliangos, Kayla Miller
October 21, 2022
Luis went above and beyond to make sure I was satisfied with my service. He reached out to me without hesitation and really made sure my car was in top top shape. with my service. He reached out to me without hesitation and really made sure my car was in top top shape. More
by ERICJWENDT
Employees Worked With
Luis
October 19, 2022
I only received an invoice with general cost and totally void of any details on what was done to my Outback. The charge for the 30,000 mile service came in at $80 over the quote with a misc. $25 on top, wit void of any details on what was done to my Outback. The charge for the 30,000 mile service came in at $80 over the quote with a misc. $25 on top, with no reason as to why. Two attempts at getting my missing service report has lead to empty promises to receive the missing paper work in my email with no such email received. I have also left a message with Manager Kelvin Nunez and have not received a reply after 5 days. More
by Tom
Employees Worked With
Kelvin Nunez
