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Hawk Subaru of Joliet

Plainfield, IL

Overview
Employees
Reviews
4.9
1,430 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,430 reviews

January 20, 2023

Renee was helpful and knowledgeable when it came to my Subaru’s maintenance. Once diagnosed I really liked the video from the maintenance shop, it was clear and easy to understand. I was given a loaner a More

by KELSEY.CALDWELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
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Jan 23, 2023 -

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2023

I felt the price of the oil change & Tire rotation was steep, $104. The service was good. More

by JPAL4019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Jan 23, 2023 -

Hawk Subaru of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 19, 2023

Johnnie had great customer service and was very helpful to make my first time purchasing a vehicle go seamless. Chris also made the process very quick and easy. They definitely go the extra mile for their More

by Mak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnnie, Chris Tsaliangos
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Jan 21, 2023 -

Hawk Subaru of Joliet responded

Hi Mak, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2023

Low pressure informative sales people. Michael answered all our questions and was very attentive to what I was looking for vs what he could sell me. Quite refreshing. Having bought several More

by UPDOWNTJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Michael Widuch, Chris Tsaliangos
Report | Print
Jan 19, 2023 -

Hawk Subaru of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2023

Hawk Subaru service department is the best. They are amazing and take care you. I recommend everyone to go see them More

by ERINCAMPANOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Nunez
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Jan 19, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2023

A week later went back to the dealer, and asked to talk the manager on shift, and he had no manners to talk to the customers, he’s far away to be polite as a manager suppose to be. More

by LUZP100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rocco Massarelli, Michael Widuch, Chris Tsaliangos
Report | Print
Jan 19, 2023 -

Hawk Subaru of Joliet responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact our Customer Care Manager, Daryl Woltman at 815-741-6993 so we can work towards a resolution. We look forward to hearing from you.

January 14, 2023

Eveything was done well. but no car wash maybe because it was very cold outside. More

by daletoerne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
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Jan 19, 2023 -

Hawk Subaru of Joliet responded

Hello Daletoerne, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2023

With serious tire problems, the service department handled not one but two tires on my Cross-Trek. Examined, educated and executed a solution. My vehicle is now safe to drive. I appreciate the Hawk More

by chaserjeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
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Jan 13, 2023 -

Hawk Subaru of Joliet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2023

Went all out to locate a car for us. Kept us informed and up to date entire time More

by TED211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Josh Lewis
Report | Print
Jan 12, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Pleasant, knowledgeable, and efficient. A very good experience. Donna is a good match to your service. More

by TJNCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran, Peter Bates
Report | Print
Jan 08, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

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