Hawk Subaru of Joliet

Very fast, very friendly, very helpful service. As a first time buyer, I hope every experience goes as smoothly as this one did. As a first time buyer, I hope every experience goes as smoothly as this one did. More

Very knowledgeable, friendly, and helpful. My Subaru forester is awesome. It is exactly what we need. My Subaru forester is awesome. It is exactly what we need. More

I just purchased my first Subaru from Hawk. I greatly appreciated the time Elizabeth took to listen to me and work with my budget. I also appreciated all the time she took to explain the featu I greatly appreciated the time Elizabeth took to listen to me and work with my budget. I also appreciated all the time she took to explain the features of my new Subaru. Elizabeth, Chris, and Shaun were all very helpful and knowledgeable. They helped take the stress out of buying a new vehicle. Also, I highly recommend Donna in the service department. I had a slight issue after purchasing my vehicle. She got my vehicle in quickly and had the issue resolved within an hour. Overall, my experience at Hawk Subaru has been very positive and I would recommend this dealership to family and friends. More

Chad Smeets was very accommodating and professional. Shaun in financing was very helpful and professional. Shaun in financing was very helpful and professional. More

I just purchased my second Forester from this dealer. I'm very satisfied with the sales and service staff. They are very knowledgeable, professional and easy to work with. I would highly recommend this I'm very satisfied with the sales and service staff. They are very knowledgeable, professional and easy to work with. I would highly recommend this dealership to family and friends. More

SERVICE DEPARTMENT EXCELLENT INTERACTION WITH CUSTERMERS. THEY WERE FRIENDLY AND INFORMATIVE AND EXPLAINED WHAT WAS NEEDED TO SERVICE YOUR VEHICLE. FACILITY WAS CLEAN AND AND COMFORFORTABLE. I ALWAYS BRING THEY WERE FRIENDLY AND INFORMATIVE AND EXPLAINED WHAT WAS NEEDED TO SERVICE YOUR VEHICLE. FACILITY WAS CLEAN AND AND COMFORFORTABLE. I ALWAYS BRING MY VEHICLE TO HAWK JOLIET. More

Renee Miller has always been very professional and Knowledgeable. She is by far the Best. It would be nice if the staff would all simply speak and say Hello. Ms. Miller has been the most courteous. Ze Knowledgeable. She is by far the Best. It would be nice if the staff would all simply speak and say Hello. Ms. Miller has been the most courteous. Zero stress when service is needed. Alway's smiling and happy. I have been a test and service Engineer at my job for 45 years, and I know good service when I see it. Another thing, the video from the young man that actually serviced my Forester was amazing and well explained. Soon I will retire and because of Ms. Miller my next purchased Forester will be because of her. I wish she were available to be my sale's person also. My wife and I have much trust in her opinion. I am an old school believer that when a customer walks in staff should speak. My previous vehicle was a 1986 Volvo 240GL with 320k miles, it began to have issues, so we went to Volvo of Lyles to pay cash for a new Volvo. No one in sales spoke. We walked our xxxxx out and went up the road to Gerald Subaru. We tried waiting for Hawk, took too long to open. Another thing when My service Rep had a question, she would not xxxxxxxx us but would ask her manager who always had a straight up and honest answer for us. More

Service was great but the 10% off coupon was misleading. nothing on the coupon stated there was a $100 maximum off service. nothing on the coupon stated there was a $100 maximum off service. More