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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,423 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,423 reviews

May 05, 2023

Had a problem with my Outback, everyone made it a very seamless process. Would recommend Hawk Subaru to everyone! More

by JEREMYGREGOREC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tsaliangos, Josh Lewis
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 04, 2023

The staff at the Subaru Dealership was both Professional and Friendly!!! Made me and my Dad feel welcome at all times. Answered all of our Questions. Please keep up the Awesome Job you are doing there as More

by HORKEY.JONATHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad and female financial person, Rocco Massarelli
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi Horkey, thank you so much for your positive comments about Hawk Auto Subaru! Until the next time we meet, take care!

May 01, 2023

Chad and Chris were phenomenal! I’m one happy customer and I’ll be back for my next vehicle purchase! More

by JAXDZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Chris Tsaliangos
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope to see you soon!

April 29, 2023

Ridiculous that you would charge to have the battery terminals cleaned- my issue was a 1 Yr old battery that was dead. Additionally, you have to charge $199 to plug in a code reader to see if there are More

by DCBUJAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to Customer Care Manager, Kelvin Nunez at (815) 725-3789 to discuss this further.

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, Please contact our Service Manager, Kevin Nunez, at 815-725-3789. and we will do our best to make this better.

April 27, 2023

They checked out an issue and changed the oil within an hour. They even provided a video. More

by kerrylbgonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

Dropped off vehicle area was clean ,met with Donna very professional, time for repairs was fine, all work completed when picked up vehicle. Thanks More

by JSJJ1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
Jun 06, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2023

They offered me the best deal on my new WRX. Hands down the most money for my trade as well. Great experience. More

by BSIDE75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Miletta
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2023

Josh the salesman was fantastic no pressure at all was very helpful in explaining all the gadgets for the car. GM was very nice and so was Bill the finance man didn't try to sell me things I didn't want. More

by KEITH.ARCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Josh Lewis
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi Keith, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

April 22, 2023

Super friendly staff. Don't make me feel pressured. They know a lot about the vehicles and financing options. More

by IZABEL ZWOLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos, Josh Lewis
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2023

Great service and very informative. Service advisor was thoughtful and very polite. I recommend highly. More

by JMHICKS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

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