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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,422 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,422 reviews

June 03, 2023

Ny battery was marked as good and then my battery died less than a week later. . More

by JNFOX76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to our Service Manager, Bob Lang at (815) 725-3789.

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Service Manager, Kevin Nunez, at 815-725-3789 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

June 01, 2023

It seemed simple, pleasant and quick when I purchased a new Subaru a year ago. I have been back twice for oil changes and was very satisfied with the service department as well. More

by DJK9305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2023

I love the car, they worked with me on price, and gave me a Great deal. More

by HTRUSSROD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Shore
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Always great service! Very thorough and willing to answer all my questions. Very satisfied with the service. More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Tran Gonzales
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2023

the customer service staff were very friendly and helpful. luis and jeff really made sure my warranty service was resolved in a timely fashion and they were very informative every step of the way. More

by rustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2023

I had my first oil change and tire rotation. I was able to call for an appointment on the same day and they were quick and friendly. Very concerned about interactions with the customer. More

by TSMILHOUSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2023

Service department did a great job. Jeff was able to answer all my questions to my satisfaction. More

by BOBOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

May 21, 2023

Hawk Subaru is a great place to buy a vehicle! Easy and quick process! I highly recommend Hawk Subaru! More

by MSFIND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2023

Very good service. Only took about 1.5 hours. Luis explained the all of the results of the inspection very well. More

by PJOSTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2023

Took a few hours, but they finally replaced a faulty battery and a battery warranty is 3 years More

by SHERIBEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

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