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Hawk Subaru of Joliet

Plainfield, IL

Overview
Employees
Reviews
4.9
1,421 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,421 reviews

June 17, 2023

Scheduling was easy, dealership was clean, staff was friendly and professional. Best experience I've ever had. More

by RJMCDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cranley, Michael Widuch, Chris Tsaliangos, Donna Tran Gonzales
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Jun 19, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 16, 2023

Renee was very helpful, friendly and very attentive to my concerns. I will definitely be asking for her for any future inquiries!! More

by railhead516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Jun 20, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

Elizabeth was great with helping us get a vehicle when we finally decided what model we wanted. She ordered our car without a huge deposit, and it came in earlier than expected. We went to pick it up and wer More

by SMELLIDOG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Hawk Subaru of Joliet responded

Hi Smellidog, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 14, 2023

Friendly, courteous and sincere staff. I liked how knowledgeable Michael was about the features of the specific car. More

by CHRISTINAWEYGAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore
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Jun 16, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jun 18, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2023

Found what I wanted online from that point on I had Great experience with the purchase then the delivery and even came back for the sealant and had the same great experience this from someone from Milwaukee More

by Evlover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray and Jennifer nazimek
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Jun 13, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! We look forward to your next visit! Take care!

Jun 13, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2023

My experience with the dealership was great everyone was very friendly and professional was very impressed would recommend the dealership to everyone More

by DONZELLI330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
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Jun 12, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 12, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 13, 2023 -

DONZELLI330 responded

In my review I forgot to mention my salesman went to the dealership to take our car in to replace the radio we had just purchased the car 2 weeks prior as I was walking around looking at the vehicles in the showroom Andres came over and started talking to me had no intention on buying a car but he said do you want to look at the car I purchased told him sure why not it is a beautiful car as he talked to me and gave me some options I grew interested all ice say he was great not pushy gave me my options and I leased the car he was very knowledgeable and very professional again my experience was great we recently purchased 2cars and I have told everyone how professional the dealership is my guys I work with purchased a outback soon after I give this dealership a 10 on everything

June 08, 2023

Best to go to dealership so they can do a diagnostic on your car. Long waiting though sometimes. More

by KBSKIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call Customer Care Manager, Kelvin Nunez at (815) 725-3789. We're always happy to help!

June 07, 2023

Will continue to bring our cars here for service. Everything was explained and done well. More

by lindaplaskota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Miletta
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Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2023

Renee was AMAZING ! ! The service was affordable and fast !!! I will recommend HAWK SUBARU TO EVERYONE More

by ERINCAMPANOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

June 03, 2023

Ny battery was marked as good and then my battery died less than a week later. . More

by JNFOX76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to our Service Manager, Bob Lang at (815) 725-3789.

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Service Manager, Kevin Nunez, at 815-725-3789 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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