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Hawk Subaru of Joliet
Plainfield, IL
1,420 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,420 reviews
June 24, 2023
$200 is charged just to look at the car for any issue and scan error codes scan error codes More
by ABDULLAHNAJEEB3
Verified CustomerEmployees Worked With
June 24, 2023
Great sales and management staff! !! Easy to negotiate and finalize a deal. Highly recommend Hawk subaru of Joliet! !! Easy to negotiate and finalize a deal. Highly recommend Hawk subaru of Joliet! More
by Anonymous
Employees Worked With
Rocco Massarelli, Michael Widuch, Jessie Hentsch
June 23, 2023
I brought my car in for tires, and they discovered a problem with my engine that Subaru is covering, and even gave me a complimentary loaner car to use while mine is being fixed. I couldn't be happier. problem with my engine that Subaru is covering, and even gave me a complimentary loaner car to use while mine is being fixed. I couldn't be happier. Donna had everything set up and got me back on my way. More
by SKirk
Employees Worked With
June 23, 2023
Hawk Subaru is well maintained, and the employees are fantastic. Renee kept me updated frequently on my car. fantastic. Renee kept me updated frequently on my car. More
by jamesdeane77
Employees Worked With
June 23, 2023
Donna was excellent and very knowledgeable, had me in and out very quickly with great quality of work. out very quickly with great quality of work. More
by HINTON.B
Employees Worked With
June 22, 2023
Elizabeth went over and above what I expected and made sure I was happy and satisfied every step of the way. Everyone is professional, from the sales staff to the service department. I will be sure to rec sure I was happy and satisfied every step of the way. Everyone is professional, from the sales staff to the service department. I will be sure to recommend Hawk to anyone wanting to purchase a new Subaru! Thank you!! More
by BOOK_CHICK
June 22, 2023
Friendly, courteous and respectful. He explained everything that needed attention and answered all my questions. Thank You. He explained everything that needed attention and answered all my questions. Thank You. More
by MWIDUCH0
Employees Worked With
Other Employees :
Kelvin Nunez
June 19, 2023
On Friday, June 16, 2023, I started looking for a 2024 Subaru Crosstrek Sport, I received several text and email messages with pricing. One was from Hawk Subaru of Joliet. Erin sent me a text; with the e Subaru Crosstrek Sport, I received several text and email messages with pricing. One was from Hawk Subaru of Joliet. Erin sent me a text; with the exact vehicle I was looking for and of course the price. I told her the price was good and I would schedule an appointment. To that end, I scheduled an appointment with Michael for the next day, Saturday at 10:30 A.M. When my wife and I showed up at exactly 10:30 a.m., Michael stated he was with another customer, and we would have to wait. After 30 minutes plus, we left. Total travel time and wait time exceeded two (2) hours. Later that day, I received a text apology from Michael asking to reschedule the appointment. After numerous text messages and emails, we set an appointment for Monday, at 1 p.m. I advised him I am retired military and I am very prompt. Please plan on meeting with us at the agreed upon time, with the agreed upon price! Upon arrival at the dealership, he showed me the price of the vehicle, which did not match the price from Erin. I showed him the numerous text messages and the price from Erin. He then called in his manager Rocco. They stated that Erin made a mistake, and they could not honor the written price. I questioned the ethics behind this whole situation. Michael had numerous opportunities to correct the price, instead of wasting another two (2) plus hours of my time. Rocco stated they would lose money on the deal. They would not budge a penny. I wonder how much business they will lose by me posting reviews on this website, the American Legion, VFW, BBB and other legal entities in the State of Illinois! Well happy ending. I called Gerald Subaru of Naperville and worked out a deal in less than 20 minutes, over the phone. Same vehicle, same color, same options and a lower price. Robert accomplished what this dealership couldn't in < 20 minutes, In this military retiree's opinion, I would stay away from this dealership. If they treat a decorated veteran this way, how do you think they will treat you? More
by Kbarnett
Employees Worked With
Erin, Michael Widuch
June 17, 2023
Scheduling was easy, dealership was clean, staff was friendly and professional. Best experience I've ever had. friendly and professional. Best experience I've ever had. More
by RJMCDJR
Employees Worked With
Other Employees :
Bill Cranley, Michael Widuch, Chris Tsaliangos
