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Hawk Subaru of Joliet
Plainfield, IL
1,420 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,420 reviews
Verified Customer
August 04, 2023
Friendly and knowledgeable staff. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. More
by PIGONILLC
August 03, 2023
I always feel confident that when I leave Hawk Subaru that my car is in optimum condition and that I will be safe on the road. After my last service I drove 300 miles with 5 grandchildren in the car so n that my car is in optimum condition and that I will be safe on the road. After my last service I drove 300 miles with 5 grandchildren in the car so nothing is more important. Renee and everyone in the service department are pleasant to work with, knowledgeable and go over and above. Wouldn't go anywhere else. More
by DianeD
Employees Worked With
August 03, 2023
Donna Tran was super helpful from the beginning. I had a better experience at this location than any other. I had a better experience at this location than any other. More
by Pudge
Employees Worked With
August 03, 2023
Amazing experience again with this dealership! We bought put first Subaru (2021 Outback) from them and returned looking to upgrade to the Subaru Ascent for our growing family. They treated us with We bought put first Subaru (2021 Outback) from them and returned looking to upgrade to the Subaru Ascent for our growing family. They treated us with respect and were very knowledgeable and helpful. We never felt pressured and always felt like they were looking out for our best interest. Chad, Chris, Shaun and Vince were all the best and really do take great care of their customers! I have already recommended them to a few friends looking to upgrade their cars. I told them to go to Subaru Hawk and they will be taken care of! Thanks for everything and we will be back again when we are ready for our next one! More
by SARACURRY84
Employees Worked With
Other Employees :
Chad Smeets - 5 stars as well, Shaun Shore, Chris Tsaliangos, Vince Miletta
August 02, 2023
The ladies and gentlemen at the service center are the BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. More
by KATCAMP45
Employees Worked With
Other Employees :
Rocco Massarelli, Chris Tsaliangos, Kelvin Nunez
July 30, 2023
I brought my car in for tires, and they spotted an engine issue that needed repair, contacted Subaru to have it covered under warranty, and arranged for a complimentary loaner car before I even knew there wa issue that needed repair, contacted Subaru to have it covered under warranty, and arranged for a complimentary loaner car before I even knew there was a problem. More
by SKirk
Employees Worked With
July 29, 2023
Brought my Outback disabled, Jeff Colbert helped from start to the end with the issue and with contacting Firestone so I didn't have to be charge for repairs. Lesson learn.....bring your Subarus to Hawk start to the end with the issue and with contacting Firestone so I didn't have to be charge for repairs. Lesson learn.....bring your Subarus to Hawk Subaru to have your repairs and service done right way. More
by xmariox1981
Employees Worked With
July 29, 2023
Repairs were not completed as I was informed on initial drop off time at 8am. I was told the part was in and my car would be ready EOD. It was not until I called to inquire at 5pm about my car that the par drop off time at 8am. I was told the part was in and my car would be ready EOD. It was not until I called to inquire at 5pm about my car that the parts were not available, and it would be completed the following day. Total lack of service information updates. When the car was finally ready, I picked up my car with greasy hand prints on the tan leather interior and head liner. I will not be returning to Hawk for either one of my Subaru’s for service, I will drive the extra distance for Gerald, or Orland Park. Screwed me once, it won’t happen again 😎 More
by bblock
Employees Worked With
