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Hawk Subaru of Joliet
Plainfield, IL
1,419 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,419 reviews
March 22, 2019
Informative, Quality and Efficient Service My brother-in-law who is meticulous in his research advised me to look at the Subaru product line for a new vehicle. I went on the web and was direct My brother-in-law who is meticulous in his research advised me to look at the Subaru product line for a new vehicle. I went on the web and was directed to Hawk Subaru and two other dealership in proximity to where I live. First Erica and then Michael Widuch contacted me. Michael spent nearly an hour on the phone discussing features and benefits of the various Subaru vehicles essentially in a fact finding interview. I indicated to salesman Michael that I wanted a safe and reliable vehicle for my wife and myself for future frequent trips and visits with my two daughters' families and three grandchildren. We scheduled an appointment for a test drive of a vehicle. Since I arrived a little early, I hung out with manager Chris Tsaliangos at the front desk asking various questions regarding the vehicles. After looking at the product line in the showroom, I requested to test drive an Ascent, the largest Subaru with capacity for 8 passengers. There was no need to test drive any other vehicle. Within one hour of entering the Hawk Subaru showroom, I was sitting at Michaels desk entering into a 39 month lease with manager Rocco Massarelli. Shaun Shore was instrumental in showing me how the coffee machine worked and completed the application and lease process in about 1/2 hour. The entire process was clear, informative and efficient. At the end of this lease, I plan to either purchase this same vehicle or alternatively enter into another 39 month lease for a new vehicle. Don More
by DONWL
Employees Worked With
Rocco Massarelli, Michael Widuch, Shaun Shore, Chris Tsaliangos
March 18, 2019
Best car buying experience ever Maybe because this dealership is a little smaller we didn’t feel pressured by a huge showroom or dozens of salespeople swarming us when we went in to Maybe because this dealership is a little smaller we didn’t feel pressured by a huge showroom or dozens of salespeople swarming us when we went in to look for our new car. The selection of Outbacks was outstanding and we had a hard time deciding what color to choose because we liked 5 of them. The sales manager Chris was great and our salesman Ryan was very knowledgeable. Ryan went over all the vehicle features before we left with our beautiful new car. It was actually quite an enjoyable experience. More
by COACHDEL
Verified CustomerEmployees Worked With
Ryan Casey, Shaun Shore, Chris Tsaliangos
March 16, 2019
Great Dealership! I don’t usually take the time to write reviews but this place is great! They were very helpful and not pushy and listened to what I was looking for. E I don’t usually take the time to write reviews but this place is great! They were very helpful and not pushy and listened to what I was looking for. Everyone knows how far buying can be a pain but this dealership was different... didn’t take forever and the ending was exactly what they tell you in the beginning! Ask for Chris - he’s a great guy! More
by Andromeda#73
Employees Worked With
Jim Paulus, Chris Tsaliangos
March 15, 2019
Fantastic staff, fabulous service! The staff at Hawk Subaru/Mazda Service is fantastic from start to finish! I had to have recall service done on my Subaru. The person (I am sorry, I The staff at Hawk Subaru/Mazda Service is fantastic from start to finish! I had to have recall service done on my Subaru. The person (I am sorry, I did not get her name.) who made my appointment was pleasant and efficient. When I asked if she know about how much time this would take, she immediately answered. I was 30 minutes early for my appointment and was able to get in right away. It took less time than they quoted. After I left, I realized I forgot to ask them about another issue, so I came back into the shop. They were right there helping with the issue and teaching me what to do! I could not ask for kinder staff and very knowledgeable! More
by PATTIMC28
Employees Worked With
Jason, and another person, I do not know his name.
March 14, 2019
Great Service The staff at Hawk Subaru can teach a master class in customer service. They have it down pat.They were a delight to work with. The staff at Hawk Subaru can teach a master class in customer service. They have it down pat.They were a delight to work with. More
by RGDESANTO
Employees Worked With
Chavis Cole, Shaun Shore
March 14, 2019
Great customer care. Staff is amazing at Hawk Subaru felt very at ease. I would definetly recommend. They listened and were very patient with me as I had so much to ask, Staff is amazing at Hawk Subaru felt very at ease. I would definetly recommend. They listened and were very patient with me as I had so much to ask, Never being in a Subaru before I left there feeling so comfortable taking my ride out, I'm a very happy customer. More
by ALICIAO2
Employees Worked With
Dave Olsen, Shaun Shore
March 13, 2019
Always Great Service is always excellent and the people are friendly and helpful! I love that I can get a ride to work while my car is being worked on. That really Service is always excellent and the people are friendly and helpful! I love that I can get a ride to work while my car is being worked on. That really goes above and beyond! More
by SUMMERKORNFEIND
Employees Worked With
Justin
March 13, 2019
Easy, stress free, great experience We had been looking at Subaru Foresters for months. We unexpectedly had to get a car since our engine died on our van. We were worried about the price We had been looking at Subaru Foresters for months. We unexpectedly had to get a car since our engine died on our van. We were worried about the price and financing a new car. Chris and Jessie made our experience stress free. We were taken care of like family. The whole experience was great. We love our new Forester!! More
by Forester 2019
Employees Worked With
Chris, Jessie Hentsch, Shaun Shore
March 12, 2019
Very helpful and thorough Both service writers have been really great to work with. Whether it’s my wife’s Outback or my daughters Impreza both Justin’s seem to go that extra m Both service writers have been really great to work with. Whether it’s my wife’s Outback or my daughters Impreza both Justin’s seem to go that extra mile. They are both people you should be proud to have on your staff. More
by LEFTYGOLFJM
Employees Worked With
Both Justin’s in Service
March 09, 2019
Quick and pleasant service Pleased with service and speed. Would definitely recommend to any friends looking. Very efficient. Ryan was very personable and knowledgeable. Love my Pleased with service and speed. Would definitely recommend to any friends looking. Very efficient. Ryan was very personable and knowledgeable. Love my new Subaru Forester More
by Lrath
Employees Worked With
Rocco Massarelli, Ryan Casey
