
Hawk Subaru of Joliet
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Informative, Quality and Efficient Service My brother-in-law who is meticulous in his research advised me to look at the Subaru product line for a new vehicle. I went on the web and was direct My brother-in-law who is meticulous in his research advised me to look at the Subaru product line for a new vehicle. I went on the web and was directed to Hawk Subaru and two other dealership in proximity to where I live. First Erica and then Michael Widuch contacted me. Michael spent nearly an hour on the phone discussing features and benefits of the various Subaru vehicles essentially in a fact finding interview. I indicated to salesman Michael that I wanted a safe and reliable vehicle for my wife and myself for future frequent trips and visits with my two daughters' families and three grandchildren. We scheduled an appointment for a test drive of a vehicle. Since I arrived a little early, I hung out with manager Chris Tsaliangos at the front desk asking various questions regarding the vehicles. After looking at the product line in the showroom, I requested to test drive an Ascent, the largest Subaru with capacity for 8 passengers. There was no need to test drive any other vehicle. Within one hour of entering the Hawk Subaru showroom, I was sitting at Michaels desk entering into a 39 month lease with manager Rocco Massarelli. Shaun Shore was instrumental in showing me how the coffee machine worked and completed the application and lease process in about 1/2 hour. The entire process was clear, informative and efficient. At the end of this lease, I plan to either purchase this same vehicle or alternatively enter into another 39 month lease for a new vehicle. Don More
Best car buying experience ever Maybe because this dealership is a little smaller we didn’t feel pressured by a huge showroom or dozens of salespeople swarming us when we went in to Maybe because this dealership is a little smaller we didn’t feel pressured by a huge showroom or dozens of salespeople swarming us when we went in to look for our new car. The selection of Outbacks was outstanding and we had a hard time deciding what color to choose because we liked 5 of them. The sales manager Chris was great and our salesman Ryan was very knowledgeable. Ryan went over all the vehicle features before we left with our beautiful new car. It was actually quite an enjoyable experience. More
Great Dealership! I don’t usually take the time to write reviews but this place is great! They were very helpful and not pushy and listened to what I was looking for. E I don’t usually take the time to write reviews but this place is great! They were very helpful and not pushy and listened to what I was looking for. Everyone knows how far buying can be a pain but this dealership was different... didn’t take forever and the ending was exactly what they tell you in the beginning! Ask for Chris - he’s a great guy! More
Fantastic staff, fabulous service! The staff at Hawk Subaru/Mazda Service is fantastic from start to finish! I had to have recall service done on my Subaru. The person (I am sorry, I The staff at Hawk Subaru/Mazda Service is fantastic from start to finish! I had to have recall service done on my Subaru. The person (I am sorry, I did not get her name.) who made my appointment was pleasant and efficient. When I asked if she know about how much time this would take, she immediately answered. I was 30 minutes early for my appointment and was able to get in right away. It took less time than they quoted. After I left, I realized I forgot to ask them about another issue, so I came back into the shop. They were right there helping with the issue and teaching me what to do! I could not ask for kinder staff and very knowledgeable! More
Great Service The staff at Hawk Subaru can teach a master class in customer service. They have it down pat.They were a delight to work with. The staff at Hawk Subaru can teach a master class in customer service. They have it down pat.They were a delight to work with. More
Great customer care. Staff is amazing at Hawk Subaru felt very at ease. I would definetly recommend. They listened and were very patient with me as I had so much to ask, Staff is amazing at Hawk Subaru felt very at ease. I would definetly recommend. They listened and were very patient with me as I had so much to ask, Never being in a Subaru before I left there feeling so comfortable taking my ride out, I'm a very happy customer. More
Always Great Service is always excellent and the people are friendly and helpful! I love that I can get a ride to work while my car is being worked on. That really Service is always excellent and the people are friendly and helpful! I love that I can get a ride to work while my car is being worked on. That really goes above and beyond! More

Easy, stress free, great experience We had been looking at Subaru Foresters for months. We unexpectedly had to get a car since our engine died on our van. We were worried about the price We had been looking at Subaru Foresters for months. We unexpectedly had to get a car since our engine died on our van. We were worried about the price and financing a new car. Chris and Jessie made our experience stress free. We were taken care of like family. The whole experience was great. We love our new Forester!! More
Very helpful and thorough Both service writers have been really great to work with. Whether it’s my wife’s Outback or my daughters Impreza both Justin’s seem to go that extra m Both service writers have been really great to work with. Whether it’s my wife’s Outback or my daughters Impreza both Justin’s seem to go that extra mile. They are both people you should be proud to have on your staff. More
Quick and pleasant service Pleased with service and speed. Would definitely recommend to any friends looking. Very efficient. Ryan was very personable and knowledgeable. Love my Pleased with service and speed. Would definitely recommend to any friends looking. Very efficient. Ryan was very personable and knowledgeable. Love my new Subaru Forester More