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Hawk Subaru of Joliet
Plainfield, IL
1,374 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,374 reviews
August 05, 2017
Best experience I've never had a better experience buying a car! My husband had a not so good experience a while back but I recently bought a 2017 outback and it was I've never had a better experience buying a car! My husband had a not so good experience a while back but I recently bought a 2017 outback and it was the best buying experience ever! Kailiq was our dealer whom has gone above and beyond anything he's expected to do! He's made two deliveries to our home personally off the clock for forgotten things! We will no doubt be going back to him for future cars! More
by Happy
Employees Worked With
Rocco( my husband said)
February 24, 2017
Screwed over twice. I wanted to leave a brief review of my fantastic expierenece at Hawk Subaru of Joliet. I came in on a 2017 WRX and was given a price via an email and I wanted to leave a brief review of my fantastic expierenece at Hawk Subaru of Joliet. I came in on a 2017 WRX and was given a price via an email and a verbal confirmation. The dealership is about an hour away so I wanted to make sure I was getting what I was quoted. I made an appointment for 8 pm and arrived with optimism I would be leaving with a vehicle. Upon further review, I was told the dealership had made a mistake. They can not sell me the car for the agreed upon price, but could for $4500 more. I said "that's a pretty good deal, but I'm not quite sold." They told me me to hit the bricks! I I got back in my car dejected and rather sad, wondering what had happened. Being a former member of our armed forces and a full time college student, I am use to sticking by my word. Thanks again to Hawk Subaru and everything they did for me More
by Cgamboa
Employees Worked With
Ralph Lindsay
October 18, 2016
Poor service! Recently purchased a 2016 Subaru Limited Outback from Hawk in Joliet and absolutely LOVE the vehicle. Our 6,000 mile service came up and we tried to s Recently purchased a 2016 Subaru Limited Outback from Hawk in Joliet and absolutely LOVE the vehicle. Our 6,000 mile service came up and we tried to schedule an appointment with a loaner vehicle. Service department told me they had NO loaners available. They said it would be an hour and a half service appointment! I didn't have time to wait since I am not from the area. Made no attempt to help me and refused to work with me. After spending $37,000 on a vehicle, you would think they would make every effort in taking care of the customers needs. There are plenty of professional, friendly and helpful Subaru dealerships in the Chicagoland area, stay away from HAWK. Not a good dealership. More
by sclinch
Employees Worked With
Bonnie
September 16, 2016
Steer clear of this one. Not a good experience at all--I will not go back. I bought a used Outback from them a few weeks ago, and the sunroof stopped functioning properly with Not a good experience at all--I will not go back. I bought a used Outback from them a few weeks ago, and the sunroof stopped functioning properly within a few hours of driving it. I called the dealership, and they told me "no problem, just bring it back and we'll get it taken care of". Well I brought it back, they diagnosed the issue, and now that it is apparently a more expensive undertaking than they anticipated, they are shedding any responsibility of this repair. More
by D Miller
Employees Worked With
Will, Mike, etc
