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Hawk Subaru of Joliet
Plainfield, IL
1,419 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,419 reviews
April 09, 2019
Looking out for our safety I brought our Outback in for airbag recall and tire rotation. The service department found that rear brake pads needed replacement, and they got that I brought our Outback in for airbag recall and tire rotation. The service department found that rear brake pads needed replacement, and they got that done in the same timeframe as just the recall. The manager applied a courtesy discount that made the unexpected expense a little easier to take. Nice to have computer desk, wi-fi, television available in waiting room, along with snacks and coffee machine. More
by BasketCase24
Verified CustomerEmployees Worked With
Justin Woods, Peter Bates
April 08, 2019
Great Service Great service. Had two tires blow out because of the giant potholes on I55 thanks to the “wonderful” morons in the highway department. Hawk took care Great service. Had two tires blow out because of the giant potholes on I55 thanks to the “wonderful” morons in the highway department. Hawk took care of replacing the tires, balancing them, checking for rim damage, and an alignment. More
by DRUMMETAL
Employees Worked With
Chris Tsaliangos
April 08, 2019
Customer focused These guys always alert me to appropriate service considerations without beating me over the head! A comfortable place to deal with. They make promise These guys always alert me to appropriate service considerations without beating me over the head! A comfortable place to deal with. They make promises and follow through! More
by GJHARMS
Employees Worked With
Justin Woods and the other Justin
April 08, 2019
Major seems minor Had a milestone repair/maintenance job that went overnight but the loaner car was great (no charge), and the repair was prompt. Just in time for a ro Had a milestone repair/maintenance job that went overnight but the loaner car was great (no charge), and the repair was prompt. Just in time for a road trip too! More
by PROSPELLER61
Employees Worked With
Chavis Cole, Brian Biddle
April 08, 2019
Great car service experience I had a computer software update per a recall letter performed as well as the 18K mile routine maintenance service. I had an 8:00 am appointment and I had a computer software update per a recall letter performed as well as the 18K mile routine maintenance service. I had an 8:00 am appointment and my car was vacuumed and the service was performed immediately. I was out the door after the service work in 90 minutes. Well Done! More
by RAC
Employees Worked With
Justin Woods, Peter Bates
April 06, 2019
Love my new Subaru! Thanks to all of you for such an easy, pleasant experience! Jessie, thank you for being so fun, patient and knowledgeable with all my questions. Thanks to all of you for such an easy, pleasant experience! Jessie, thank you for being so fun, patient and knowledgeable with all my questions. More
by Tej
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
April 05, 2019
2019 wrx sti From the initial call to the day of purchase, the process was simple and straight forward. No haggling just straight forward pricing on my trade ins From the initial call to the day of purchase, the process was simple and straight forward. No haggling just straight forward pricing on my trade ins and for the purchase price. The day of delivery, the car was ready and exactly what we had discussed. It was a great experience and most certainly will buy my next Subaru through you. More
by MMILLER206
Employees Worked With
Michael Widuch, Shaun Shore
April 04, 2019
I drove 45 miles! After my last experience with Hawk it was well worth the 45 mile drive to have my recall repair taken care of. I love that they email you to remin After my last experience with Hawk it was well worth the 45 mile drive to have my recall repair taken care of. I love that they email you to remind you of your appointment and although I chose not to take it, they offered me a courtesy car to use while my repair was done. My repair was ready in about an hour, much faster than the 2-3 hours original estimate. More
by MARSHA
Employees Worked With
Sorry, I have a bad memory for names but I was treated courteously by everyone I came in contact with.
April 03, 2019
Great experience with Great service Had such a great experience at Hawk. So thankful to have found Jessie and Rocco, they were so helpful and kind and I was so thrilled to walk out of th Had such a great experience at Hawk. So thankful to have found Jessie and Rocco, they were so helpful and kind and I was so thrilled to walk out of there with a great new vehicle! More
by BabyDakota
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
April 03, 2019
Can’t say enough good stuff Cole , Chris were the best, easy, painless and I have wanted a suburu for a while. Can’t say enough good things. Didn’t feel like I needed a cigarette Cole , Chris were the best, easy, painless and I have wanted a suburu for a while. Can’t say enough good things. Didn’t feel like I needed a cigarette after( if you know what I mean) VERY happy! More
by Irishpig
Employees Worked With
Chavis Cole, Shaun Shore, Chris Tsaliangos
