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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,419 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,419 reviews

April 19, 2019

Friendliest Staff Michael and the other staff were amazing. They were friendly and weren't pushy (which happened to me at other Subaru dealerships). They we're super pa More

by TheUlrichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Michael Widuch, Shaun Shore
Apr 26, 2019 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 18, 2019

Excellent Service and Staff Ryan, Rocco and Shaun were extremely helpful. They worked with us throughout the whole process to help us get the vehicle we wanted. Awesome staff! More

by Erick213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Ryan Casey, Shaun Shore
Apr 26, 2019 -

Hawk Subaru of Joliet responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

April 18, 2019

Body work Don took care of insurance claim and estimate with State Farm. Worked with Hertz for a rental car. Made experience easy. Car looks very nice!! More

by JEANKASPER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in the body shop
Apr 26, 2019 -

Hawk Subaru of Joliet responded

Hello, we are so happy to read such a great review about Hawk Auto Subaru! We hope to see you soon!

April 13, 2019

Always friendly and never a long wait Your staff does a great job. They inform you of everything and the work is done in the time they tell you it will be done in. More

by RMCMILLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2019 -

Hawk Subaru of Joliet responded

Hi, your satisfaction is our top priority. Thank you and we look forward to your next visit!

April 13, 2019

Fast and Easy The oil change and fix of the recall on my Outback airbag was incredibly fast and easy. I was able to get a loaner which helped tremendously. Justin More

by Paul B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 16, 2019 -

Hawk Subaru of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you and we look forward to your next visit!

April 13, 2019

So helpful Unfortunately I got a flat on my way home from buying my new Forester - Ryan worked it out for a new tire immediately! Thanks Ryan! More

by EMORNING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Casey, Shaun Shore
Apr 16, 2019 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience. Thank you and we hope to be of service to you again!

April 13, 2019

Great experience! This was my first vehicle I was purchasing outright. I knew I wanted a Subaru, but I wasn’t sure about everything else. Hawk Joliet helped me find the More

by Allons-y0512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Paulus, Shaun Shore
Apr 16, 2019 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Congratulation on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2019

Quick service. One recall of my Outback must have updated what I view on center screen. I like the convenient view of outdoor temperature, but I'm missing the great More

by MPIETRZAK1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Widuch
Apr 16, 2019 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to give us your feedback. If you have further questions, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.

April 11, 2019

Great service visit The guys were so sweet and knowledgeable. My wait for my very first visit with my 6 month old Forester was easy... I can’t wait to come back! More

by C.GOSELIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Casey
Apr 16, 2019 -

Hawk Subaru of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2019

Service pending Car brought in for an annoying rattle and clunking sound in dash/steering column. Car was there for 6 days, but the problem not resolved. When pick More

by DGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin; he did fine; apparently shop too busy to give car the attention necessary to correct problem.
Apr 16, 2019 -

Hawk Subaru of Joliet responded

We appreciate your feedback and regret to hear that the problem was not resolved. Please contact us at your earliest convenience so that we can work towards getting this fixed. We hope to hear from you soon.

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