Hawk Subaru of Joliet

Excellent Service and Staff Ryan, Rocco and Shaun were extremely helpful. They worked with us throughout the whole process to help us get the vehicle we wanted. Awesome staff! Ryan, Rocco and Shaun were extremely helpful. They worked with us throughout the whole process to help us get the vehicle we wanted. Awesome staff! More

So helpful Unfortunately I got a flat on my way home from buying my new Forester - Ryan worked it out for a new tire immediately! Thanks Ryan! Unfortunately I got a flat on my way home from buying my new Forester - Ryan worked it out for a new tire immediately! Thanks Ryan! More

Great experience! This was my first vehicle I was purchasing outright. I knew I wanted a Subaru, but I wasn’t sure about everything else. Hawk Joliet helped me find the This was my first vehicle I was purchasing outright. I knew I wanted a Subaru, but I wasn’t sure about everything else. Hawk Joliet helped me find the perfect vehicle. They were transparent, candid, and very helpful. More

Always friendly and never a long wait Your staff does a great job. They inform you of everything and the work is done in the time they tell you it will be done in. Your staff does a great job. They inform you of everything and the work is done in the time they tell you it will be done in. More

Fast and Easy The oil change and fix of the recall on my Outback airbag was incredibly fast and easy. I was able to get a loaner which helped tremendously. Justin The oil change and fix of the recall on my Outback airbag was incredibly fast and easy. I was able to get a loaner which helped tremendously. Justin was very friendly, helpful and professional. More

Quick service. One recall of my Outback must have updated what I view on center screen. I like the convenient view of outdoor temperature, but I'm missing the great One recall of my Outback must have updated what I view on center screen. I like the convenient view of outdoor temperature, but I'm missing the great speed limit sign, and current speed. I depended on these for safe driving. More

Great service visit The guys were so sweet and knowledgeable. My wait for my very first visit with my 6 month old Forester was easy... I can’t wait to come back! The guys were so sweet and knowledgeable. My wait for my very first visit with my 6 month old Forester was easy... I can’t wait to come back! More

Service pending Car brought in for an annoying rattle and clunking sound in dash/steering column. Car was there for 6 days, but the problem not resolved. When pick Car brought in for an annoying rattle and clunking sound in dash/steering column. Car was there for 6 days, but the problem not resolved. When picked up we were told service was very busy, and to bring it again at a later time. Will have to try again later and hopefully the problem will be given the attention it needs to get resolved. More

Looking out for our safety I brought our Outback in for airbag recall and tire rotation. The service department found that rear brake pads needed replacement, and they got that I brought our Outback in for airbag recall and tire rotation. The service department found that rear brake pads needed replacement, and they got that done in the same timeframe as just the recall. The manager applied a courtesy discount that made the unexpected expense a little easier to take. Nice to have computer desk, wi-fi, television available in waiting room, along with snacks and coffee machine. More

Major seems minor Had a milestone repair/maintenance job that went overnight but the loaner car was great (no charge), and the repair was prompt. Just in time for a ro Had a milestone repair/maintenance job that went overnight but the loaner car was great (no charge), and the repair was prompt. Just in time for a road trip too! More