Hawk Subaru of Joliet

Excellent In & out in a timely manner. Salesrep was extremely knowledgable &personable. One of the friendliest carsale persons I have ever dealt with. Would d In & out in a timely manner. Salesrep was extremely knowledgable &personable. One of the friendliest carsale persons I have ever dealt with. Would definitely recommend someone here. More

Informative, Quality and Efficient Service My brother-in-law who is meticulous in his research advised me to look at the Subaru product line for a new vehicle. I went on the web and was direct My brother-in-law who is meticulous in his research advised me to look at the Subaru product line for a new vehicle. I went on the web and was directed to Hawk Subaru and two other dealership in proximity to where I live. First Erica and then Michael Widuch contacted me. Michael spent nearly an hour on the phone discussing features and benefits of the various Subaru vehicles essentially in a fact finding interview. I indicated to salesman Michael that I wanted a safe and reliable vehicle for my wife and myself for future frequent trips and visits with my two daughters' families and three grandchildren. We scheduled an appointment for a test drive of a vehicle. Since I arrived a little early, I hung out with manager Chris Tsaliangos at the front desk asking various questions regarding the vehicles. After looking at the product line in the showroom, I requested to test drive an Ascent, the largest Subaru with capacity for 8 passengers. There was no need to test drive any other vehicle. Within one hour of entering the Hawk Subaru showroom, I was sitting at Michaels desk entering into a 39 month lease with manager Rocco Massarelli. Shaun Shore was instrumental in showing me how the coffee machine worked and completed the application and lease process in about 1/2 hour. The entire process was clear, informative and efficient. At the end of this lease, I plan to either purchase this same vehicle or alternatively enter into another 39 month lease for a new vehicle. Don More

Great Justin Woods made the experience well worth having the repair done at Hawk! The work was done in a timely manner and the Free loaner all a big plus. Justin Woods made the experience well worth having the repair done at Hawk! The work was done in a timely manner and the Free loaner all a big plus. More

Needed to come back and have oil change fixed Needed to return to get oil fully tapped off and car checked for oil that was spilled in engine cabin and smoking extra visit and 2 hour wait Needed to return to get oil fully tapped off and car checked for oil that was spilled in engine cabin and smoking extra visit and 2 hour wait More

Amazing service always taking good care of my vehicle ! The reason why they should take there vehicle for service here is because Justin Kielma a amazing Service Provider! Always keep you posted on status o The reason why they should take there vehicle for service here is because Justin Kielma a amazing Service Provider! Always keep you posted on status on your vehicle if vehicle have to stay at the dealer , making sure the work get done . Treat my vehicle like it is his . More

Fantastic staff, fabulous service! The staff at Hawk Subaru/Mazda Service is fantastic from start to finish! I had to have recall service done on my Subaru. The person (I am sorry, I The staff at Hawk Subaru/Mazda Service is fantastic from start to finish! I had to have recall service done on my Subaru. The person (I am sorry, I did not get her name.) who made my appointment was pleasant and efficient. When I asked if she know about how much time this would take, she immediately answered. I was 30 minutes early for my appointment and was able to get in right away. It took less time than they quoted. After I left, I realized I forgot to ask them about another issue, so I came back into the shop. They were right there helping with the issue and teaching me what to do! I could not ask for kinder staff and very knowledgeable! More