Hawk Subaru of Joliet

Committed to customer service I previously had an old car that needed to be replaced so I began looking around for a newer model. I spoke with Ryan and told him I was looking for I previously had an old car that needed to be replaced so I began looking around for a newer model. I spoke with Ryan and told him I was looking for a CR-V. At the time they unfortunately did not have any, but several months later I received a notification from Ryan that they had just gotten a 2017 CR-V with 17k miles as a trade-in if I was still looking. I was, and that very weekend I came in and went home with my wonderful new(ish) car. Since then, I've been mclovin' it. Great service and great commitment to customers. More

Ryan Casey was fantastic. Ryan knew everything about the vehicle I purchased. He connected my phone's to the vehicle Bluetooth and explained all three features. The dealership Ryan knew everything about the vehicle I purchased. He connected my phone's to the vehicle Bluetooth and explained all three features. The dealership in general wasn't high pressure. Best vehicle purchase experience I ever had. More

Pleasant experience We dealt with Jim Paulus. He was great to work with and very patient with us. We saw him several times in the process of the purchase. He made this ex We dealt with Jim Paulus. He was great to work with and very patient with us. We saw him several times in the process of the purchase. He made this experience fun and easy. More

Appreciation We appreciated the friendly atmosphere and help of all who were involved in the purchase of our new Subaru. We also appreciate the knowledge and he We appreciated the friendly atmosphere and help of all who were involved in the purchase of our new Subaru. We also appreciate the knowledge and help we received in getting to know and the new features and technology of our Forester. It's good to know if we need to know anything in the future we can call anytime. More

quick service on a re-call These guys never stop amazing me. They make sure you are very much taken card of. Every time I go, they are always accommodating to me. These guys never stop amazing me. They make sure you are very much taken card of. Every time I go, they are always accommodating to me. More

Oil change/recall Very polite and very reliable on being able to the me back to work while they worked on my car and letting me know when it was done Very polite and very reliable on being able to the me back to work while they worked on my car and letting me know when it was done More

Fast, pleasant buying experience I think the title just about says it all. Dave Olsen, Shaun and Chris were great to deal with, and got me in and out of there in record time! I was ha I think the title just about says it all. Dave Olsen, Shaun and Chris were great to deal with, and got me in and out of there in record time! I was happy with the service and happy with the price! Thanks guys! More

Excellent service Great service, great value, We had never bought a Subaru before, but the reliability and safety features reeled us in. We are very impressed with the Great service, great value, We had never bought a Subaru before, but the reliability and safety features reeled us in. We are very impressed with the Ascent. More

Very Difficult to Schedule a Service Appointment. The service is great!! The service people are very helpful and friendly. The Technicians do a great job servicing my vehicle. The one issue I have The service is great!! The service people are very helpful and friendly. The Technicians do a great job servicing my vehicle. The one issue I have is that you must schedule appointments one week out minimum. To me this is too long. More