Hawk Subaru of Joliet

Jessie's Day off! I was in contact with Jessie a few days before my visit. She knew when I was coming in...never said it was her day off! I told her which cars I woul I was in contact with Jessie a few days before my visit. She knew when I was coming in...never said it was her day off! I told her which cars I would be interested in seeing, and when I got there, they were side by side ready for my review. She was very knowledgeable, friendly and helpful. Rocco and Shaun were also very easy to work with. Overall, a good experience. And I love my car! More

Best car buying experience I’ve ever had I just recently purchased a 2019 Outback from Jim at Hawk Subara about 3 weeks ago. My experience was about as ideal as it gets. I never felt pressure I just recently purchased a 2019 Outback from Jim at Hawk Subara about 3 weeks ago. My experience was about as ideal as it gets. I never felt pressured or strong-armed during the whole process. They got me a great price without haggling, an unbeatable finance rate, and they threw in the tow package for free. I can’t recommend Hawk Subaru enough for anyone’s next car purchase. A big thanks to Jim, Chris, and Shaun for a great experience. More

Amazing! From the moment I walked in the door, to being helped by Kayla Miller and Chris, until the moment I drove off of the lot this experience was Amazing. From the moment I walked in the door, to being helped by Kayla Miller and Chris, until the moment I drove off of the lot this experience was Amazing. Friendly, courteous, helpful and never without a smile! Thank you for making this an experience to remember. I would definitely recommend Kayla and Chris at Subaru for a great car buying experience. More

Very helpful staff even on there off day Sunday. I went into the dealership to look at a used 2017 and decided it had way to many features I would never use. The asked if I would be interested in a b I went into the dealership to look at a used 2017 and decided it had way to many features I would never use. The asked if I would be interested in a brand new vehicle with less features for the same price and I wound up driving the new forester and loved it. I traded in my old car and drive home my new Subaru and realized after I got home that I forgot my work I D in the sun visor. I emailed my sales representative that told me if I ever needed anything to not hesitate to ask so I emailed her Sunday morning to ask her if the car was still on the lot and if so I found tbe second remote if I could go there and get it. My sales representative emailed back saying my old car was still there and I could go and get my I D for work saving my a lot of hassle! More

2019 outback purchase Hassle free informative purchase. Sales finance management obviously knowledgeable and enthusiastic about there product.on June 1st I purchased an Out Hassle free informative purchase. Sales finance management obviously knowledgeable and enthusiastic about there product.on June 1st I purchased an Outback then took my son Justin in on June 4th and he purchased a an Outback. Same staff took care of us . Jim even gave me a sandwich and something to drink. More

Jim Paulus!!!! Go see Jim!!! He took us to the exact car I saw online and helped with any questions we had. Bought a used Subaru and so far so great. Jim had a great Go see Jim!!! He took us to the exact car I saw online and helped with any questions we had. Bought a used Subaru and so far so great. Jim had a great sense of humor and there wasn’t any pressure whatsoever with the car. The manager Chris was also great. I’d recommend them to anyone! More

Standard service No problems with the general service, but I’d asked them to reattach one of the shopping bag hooks in my trunk that came out & nothing was done which No problems with the general service, but I’d asked them to reattach one of the shopping bag hooks in my trunk that came out & nothing was done which is disappointing. Love those bag hooks - missing the one is a hassle. More

Absolutely wonderful experience! From the moment we walked in the door everyone was extremely helpful and knowledgeable. They made car buying painless and didn't go back and forth wit From the moment we walked in the door everyone was extremely helpful and knowledgeable. They made car buying painless and didn't go back and forth with the manager. The manager came and sat with us which is a first for us. We've already recommended James and Chris to a family member. So happy we made the trek from NWI to purchase our car! More

very good to by care there was fast and pleasantly price was fair not to much haggling so i liked,if i by car again i go there and i send mi friends to to by care there was fast and pleasantly price was fair not to much haggling so i liked,if i by car again i go there and i send mi friends to More

Oil change and tire rotation went as expected. I had a 10:30 am appointment and the service took 1.5 hours. Seems like a little more time than it should have. I would have given a 5 star rating i I had a 10:30 am appointment and the service took 1.5 hours. Seems like a little more time than it should have. I would have given a 5 star rating if I was out sooner. More