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Hawk Subaru of Joliet
Plainfield, IL
1,407 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,407 reviews
June 02, 2019
Recent service I am always treated respectfully when I work with the service department. They are prompt to acknowledge me when I arrive. My phone calls and emails a I am always treated respectfully when I work with the service department. They are prompt to acknowledge me when I arrive. My phone calls and emails are returned quickly. More
by WICKIMK
Verified CustomerEmployees Worked With
Two service employees both with first name of Justin.
June 01, 2019
Excellent service and assistance Service was excellent and really listened to my concerns and found affordable ways to solve them. Listed some options depending upon what they discove Service was excellent and really listened to my concerns and found affordable ways to solve them. Listed some options depending upon what they discovered. Appreciate that. More
by LINDAPADILLA456
Employees Worked With
Michael Widuch
June 01, 2019
Was very impressed by the services I received! Ryan Casey my product specialist was very friendly and knowledgeable of Subaru's product line. The whole experience was fast & I leased the vehicle I Ryan Casey my product specialist was very friendly and knowledgeable of Subaru's product line. The whole experience was fast & I leased the vehicle I wanted and the price I was willing to pay. I would highly recommend Hawk Subaru of Joliet. More
by KYLEMLEHNER
Employees Worked With
Ryan Casey, Shaun Shore
May 31, 2019
REPEAT BUYERS ART & JOANNE We've bought at least 5 Subarus plus sent family who also bought from Cole...he's the best!!! Shaun and Rocco are right up there too! Everyone work We've bought at least 5 Subarus plus sent family who also bought from Cole...he's the best!!! Shaun and Rocco are right up there too! Everyone worked to make sure we always the best deal. Service department is excellent, pleasant and fast. More
by art & joanne
Employees Worked With
Rocco Massarelli, Chavis Cole, Shaun Shore
May 27, 2019
Wonderful Expierence Working with Jerry, Jess & Chris was a great experience, very smooth transaction. Everything explained and very pleasant. Not pushy just real people Working with Jerry, Jess & Chris was a great experience, very smooth transaction. Everything explained and very pleasant. Not pushy just real people dealing with real people. More
by NOSAINT
Employees Worked With
Jessie Hentsch, Jerry Castillo, Shaun Shore, Chris Tsaliangos
May 27, 2019
Excellent service I hate buying a new car. The whole process is onerous, and painful. They made it so easy. Was really a pleasure to buy a car from Hawk Subaru. I hate buying a new car. The whole process is onerous, and painful. They made it so easy. Was really a pleasure to buy a car from Hawk Subaru. More
by Rodbh2
Employees Worked With
Other Employees :
Rocco Massarelli, Dave Olsen, Shaun Shore, Chris Tsaliangos
May 24, 2019
Highly recommend Jim was great to work with. I had many questions over a 3 week period and he always responded in a timely manner, even on days when he was not in the Jim was great to work with. I had many questions over a 3 week period and he always responded in a timely manner, even on days when he was not in the office. Rocco and Shawn were good to work with as well. Very happy with our purchase from Hawk Subaru. More
by BASKAGGS13
Employees Worked With
Rocco Massarelli, Jim Paulus, Shaun Shore
May 21, 2019
Very Efficient Service I went in with an issue with the windows on my Subaru. I also had a recall that needed to be taken care of. As the attendant pulled the car in, two ot I went in with an issue with the windows on my Subaru. I also had a recall that needed to be taken care of. As the attendant pulled the car in, two other mechanics came up and very quickly were able to determine the problem, which took less than a minute to fix. They kept the vehicle to take care of the recall and called when the work was done. My car also had a complimentary car wash. Very pleased at this bo cost visit. Appreciate being able to schdule appointment online. More
by cker1965
Employees Worked With
I dont know the names of who took care of me. I was in on Saturday morning May 18th. , Brian Biddle
May 20, 2019
Committed to customer service I previously had an old car that needed to be replaced so I began looking around for a newer model. I spoke with Ryan and told him I was looking for I previously had an old car that needed to be replaced so I began looking around for a newer model. I spoke with Ryan and told him I was looking for a CR-V. At the time they unfortunately did not have any, but several months later I received a notification from Ryan that they had just gotten a 2017 CR-V with 17k miles as a trade-in if I was still looking. I was, and that very weekend I came in and went home with my wonderful new(ish) car. Since then, I've been mclovin' it. Great service and great commitment to customers. More
by crv_or_bust
Employees Worked With
Ryan Casey, Shaun Shore
May 19, 2019
Ryan Casey was fantastic. Ryan knew everything about the vehicle I purchased. He connected my phone's to the vehicle Bluetooth and explained all three features. The dealership Ryan knew everything about the vehicle I purchased. He connected my phone's to the vehicle Bluetooth and explained all three features. The dealership in general wasn't high pressure. Best vehicle purchase experience I ever had. More
by Deqlar
Employees Worked With
Ryan Casey
