
Hawk Subaru of Joliet
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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No record I don’t usually write reviews, but the service department has been unprofessional too many times to let it go. I purchased a Subaru from Hawk in Augus I don’t usually write reviews, but the service department has been unprofessional too many times to let it go. I purchased a Subaru from Hawk in August of ‘18. I was to have a clear coat applied. So, I made an appointment for the service. I arrive to be told that they have no record are are unable to help me. I reschedule and that goes ok. I have come back for my routine oil changes and routine maintenance. This time was oil change, tire rotation, and recall repair. I made an appointment online for 10:30, received the confirmation, my husband arrived and was told they had no record of my appointment. To add insult to injury, he then had a 2 hour wait. We drive an hour to come to Hawk for service, there is no way we would waste the time without an appointment. I want my Subaru in qualified hands, it’s important enough to me to make a lengthy drive to do it. The inconsistency is the problem and the lack of trying to improve a situation. I don’t think we will be coming back, which is a shame because the Sales department is great! More
great place to do business We appreciate their consistent attention to detail & their thorough assessment of any issues we come in with. They are prompt and professional during We appreciate their consistent attention to detail & their thorough assessment of any issues we come in with. They are prompt and professional during each visit. More
smooth process. Ryan took time to find the color car we needed. He came through. He was awesome. Chris made closing the deal extremely easy and Shaun closed the trans Ryan took time to find the color car we needed. He came through. He was awesome. Chris made closing the deal extremely easy and Shaun closed the transaction fast and easy. I do have a pending issue on the back spoiler that will hopefully get resolved next week. Thanks all! More

OMG!!!!! Best car buying experience EVER Where to start. First our sales associate Kayla very friendly and knowledgeable. She was able to answer whatever every kind of question I had, and not Where to start. First our sales associate Kayla very friendly and knowledgeable. She was able to answer whatever every kind of question I had, and not only demonstrated how to use and program the vehicles features but made sure I knew also before proceeding the next one. Then Chris the Sales Manager went I believe above and beyond working with me to help stay within my budget. This is my first Subaru and if I ever buy another I will not go anywhere else, I feel from start to finish they treat you like family. More

Excellent sales team We were looking to replace a lease that was ending. Stopped at a few dealerships for cars we were interested in. The team at Hawk Subaru was very acco We were looking to replace a lease that was ending. Stopped at a few dealerships for cars we were interested in. The team at Hawk Subaru was very accommodating answered our questions and helped getting the payment where we needed. Thanks again More
Another efficient service and vehicle inspection. This Subaru team always deliver the highest in customer satisfaction for me. From the booking vehicle in stage all the way through to collection of th This Subaru team always deliver the highest in customer satisfaction for me. From the booking vehicle in stage all the way through to collection of the vehicle, extremely professional team. More
Great I have not driven my car my car since February and was told I did not need an oil change, only the recall required on my Subaru Crosstrek. I have not driven my car my car since February and was told I did not need an oil change, only the recall required on my Subaru Crosstrek. More
Perfect Everyone at this dealership was very professional. Kayla was very good at answering questions and very professional. I would definitely recommend them Everyone at this dealership was very professional. Kayla was very good at answering questions and very professional. I would definitely recommend them. No pressure to buy More
Excellent Service and Great Team All the staff was so friendly. Kayla sold us our car, along with the manager Chris and they were just wonderful. We are in our early twenties and had All the staff was so friendly. Kayla sold us our car, along with the manager Chris and they were just wonderful. We are in our early twenties and had been to other dealerships, including a different Subaru dealership, that completely blew us off. When we walkked in, we were greeted right away and treated like we were actually customers. Shawn did our paperwork with us and was very thorough with explanations. We highly recommend this dealership to anyone looking for an amazing car buying experience. More
The best car buying experience I ever had! Kayla and Chris went above and beyond to make buying our new SUV wonderful. No haggling and trips back and forth to the back office. Very fair. Every Kayla and Chris went above and beyond to make buying our new SUV wonderful. No haggling and trips back and forth to the back office. Very fair. Everyone we dealt with was very professional. Highly recommend them. More