Hawk Subaru of Joliet

Great service! Hawk Subaru was the best service I’ve had so far in finding and financing a vehicle. They were very accommodating after I initially missed my first ap Hawk Subaru was the best service I’ve had so far in finding and financing a vehicle. They were very accommodating after I initially missed my first appointment (I work nights). I test drove an Impreza Premium Sedan, and had a good discussion with Cole about my current vehicle and what I was looking for. He took his time to explain and demonstrate the features of the vehicle. After the test drive I inquired about the 5-door trim. He even showed me the Eye-Sight feature that was missing from the Sedan I test drove. A big thing for me was being given a quote that matched what I was calculating at home. After a week considering all the vehicles I looked at, I went with the Impreza 5-door and love it! More

Excellent purchase experience The people at this dealership made the purchase process hassle free. We had called ahead to talk about a particular vehicle, and they had the car read The people at this dealership made the purchase process hassle free. We had called ahead to talk about a particular vehicle, and they had the car ready for a test drive when we arrived and answered all of our questions clearly. We arrived at a mutually agreeable price in a straightforward conversation, without the game playing that is so common to this process. The new car was detailed and ready to go in a reasonable amount of time, and the finance process was handled efficiently. Everyone was very professional, and we very much appreciated being treated as valued and respected customers. More

Change of Tire I am thoroughly impressed with the entire Subaru team -Customer Service Person Kim, Rocco - Sales Manager at Hawk and Justin R/Calvin. Our issue with I am thoroughly impressed with the entire Subaru team -Customer Service Person Kim, Rocco - Sales Manager at Hawk and Justin R/Calvin. Our issue with bubble in tire was a unique one and as we know it probably not under any warranty or so we were told. Car only had 6000 miles so we requested a change via Subaru’s customer service 800 number. Hawk Sales Manager - Rocco and his service team led by Calvin and Justin were superb. Got the case resolved in a day giving us a new tire. I had always heard that Subaru makes great products, but now I am convinced they provide excellent service too. Thank you and my son really thanks you as at his young college going age every penny counts so not having to fork out another $200-$300 for a tire on a brand new car was a blessing. In times where customer service is deteriorating rapidly I got three people on the phone in a span of 3-5 mins to resolve the case. Sincere appreciation!!! More

Great experience Everyone went above and beyond to help us get our Subaru! Ryan knew the car inside and out and was available anytime I had questions. Him and Rocco we Everyone went above and beyond to help us get our Subaru! Ryan knew the car inside and out and was available anytime I had questions. Him and Rocco went above and beyond to make sure we got the right price and the best car! Thanks guys! You made car buying easy! More

We traded up The staff was helpful in the process of trading in our Forester and getting a newer model. They went through the up-grades and explained the new featu The staff was helpful in the process of trading in our Forester and getting a newer model. They went through the up-grades and explained the new features. This is my second purchase from this group. More

AWESOME STAFF AND SERVICE Everyone was very friendly and made the whole experience stress free and easy...... All our questions were answered honestly and quickly - no probl Everyone was very friendly and made the whole experience stress free and easy...... All our questions were answered honestly and quickly - no problems at all!!!!!!! More

Amazing dealership and sales people!! What a great experience at Hawk Subaru!! Chris and Kayla couldn’t have made the experience any more fantastic!! They went above and beyond to get us w What a great experience at Hawk Subaru!! Chris and Kayla couldn’t have made the experience any more fantastic!! They went above and beyond to get us what we wanted. We recommend them to anyone looking for a new vehicle!! More

Very Happy Customer! Jim & Chris were very wonderful to work with in our first Subaru purchase. I have never laughed so much or enjoyed car buying like I did at Subaru Jol Jim & Chris were very wonderful to work with in our first Subaru purchase. I have never laughed so much or enjoyed car buying like I did at Subaru Joliet. They were fair & did not play games when it came to discussing our options and staying within our budget. We are definitely Hawk Subaru Joliet customers now & couldn’t love our new purchase more! :D More

Great experience Hawk, Chris, Michael and the finance manager (can't think of his name) all worked very hard to help me get into a more affordable car. I love my Impr Hawk, Chris, Michael and the finance manager (can't think of his name) all worked very hard to help me get into a more affordable car. I love my Impreza! So much fun to drive! Thank you for your care and support. I felt like family More

Simply the best Both Kayla and Chris were amazing. This was probably one of the best car buying experience that I ever had. No hidden cost or secrets. Both Kayla and Chris were amazing. This was probably one of the best car buying experience that I ever had. No hidden cost or secrets. More