
Hawk Subaru of Joliet
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good place I thought the experience was great. I liked the fact that there was not any back and forth especially. I had had a bad experience with another deale I thought the experience was great. I liked the fact that there was not any back and forth especially. I had had a bad experience with another dealer recently so it was good to have a positive experience. More
The air was blowing warm air. It seems to be working. It was in 3 times for the same issue. The 3rd time I was given a loaner car that I was grateful for because I live about 40mi It seems to be working. It was in 3 times for the same issue. The 3rd time I was given a loaner car that I was grateful for because I live about 40miles away. More
Happy customer Needed service done for my ascent. From start to finish the service was 10/10. Very happy with the quality service department hawk subaru has. Needed service done for my ascent. From start to finish the service was 10/10. Very happy with the quality service department hawk subaru has. More
First Subaru, terrific experience ! From sales girl Kayla, to manager Chris and finance man Shaun, the team worked so hard for us and made us so comfortable. Top notch Professionals an ! From sales girl Kayla, to manager Chris and finance man Shaun, the team worked so hard for us and made us so comfortable. Top notch Professionals and overall experience couldn't have gone any better. More
Love Hawk! This is my 3rd Subaru I've bought at Hawk and the experience was superb! Chris and Cole worked to put me in to the Subaru I wanted. Thanks again guy This is my 3rd Subaru I've bought at Hawk and the experience was superb! Chris and Cole worked to put me in to the Subaru I wanted. Thanks again guys, I'm so happy with my Ascent. More
recall for air bag Had a recall for the air bag. The staff was excellent but now i have a flashing brake light on the dashboard that we didn't have before. It is not t Had a recall for the air bag. The staff was excellent but now i have a flashing brake light on the dashboard that we didn't have before. It is not the bake fluid because that is where it should be. Need to contact dealer to find out what happened More

Wonderful team! This was the easiest and most pleasant car buying experience in my life! The team worked out the very best deal for me and I was able to purchase my f This was the easiest and most pleasant car buying experience in my life! The team worked out the very best deal for me and I was able to purchase my first brand new vehicle. I'm happy to know my family will have SAFE and reliable transportation. Kayla was so friendly and kind, and management and finance guys were welcoming, patient, and HELPFUL! More
No record I don’t usually write reviews, but the service department has been unprofessional too many times to let it go. I purchased a Subaru from Hawk in Augus I don’t usually write reviews, but the service department has been unprofessional too many times to let it go. I purchased a Subaru from Hawk in August of ‘18. I was to have a clear coat applied. So, I made an appointment for the service. I arrive to be told that they have no record are are unable to help me. I reschedule and that goes ok. I have come back for my routine oil changes and routine maintenance. This time was oil change, tire rotation, and recall repair. I made an appointment online for 10:30, received the confirmation, my husband arrived and was told they had no record of my appointment. To add insult to injury, he then had a 2 hour wait. We drive an hour to come to Hawk for service, there is no way we would waste the time without an appointment. I want my Subaru in qualified hands, it’s important enough to me to make a lengthy drive to do it. The inconsistency is the problem and the lack of trying to improve a situation. I don’t think we will be coming back, which is a shame because the Sales department is great! More
great place to do business We appreciate their consistent attention to detail & their thorough assessment of any issues we come in with. They are prompt and professional during We appreciate their consistent attention to detail & their thorough assessment of any issues we come in with. They are prompt and professional during each visit. More
smooth process. Ryan took time to find the color car we needed. He came through. He was awesome. Chris made closing the deal extremely easy and Shaun closed the trans Ryan took time to find the color car we needed. He came through. He was awesome. Chris made closing the deal extremely easy and Shaun closed the transaction fast and easy. I do have a pending issue on the back spoiler that will hopefully get resolved next week. Thanks all! More