Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Subaru of Joliet
Plainfield, IL
1,420 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,420 reviews
July 21, 2019
Easy and stress free Kayla was terrific to work with going the extra mile to make sure all our questions were answered. She made me feel very comfortable and stress free. Kayla was terrific to work with going the extra mile to make sure all our questions were answered. She made me feel very comfortable and stress free. Chris and Shaun were great and straight forward. Everyone was fantastic. More
by NewCar0720
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
July 18, 2019
Good place I thought the experience was great. I liked the fact that there was not any back and forth especially. I had had a bad experience with another deale I thought the experience was great. I liked the fact that there was not any back and forth especially. I had had a bad experience with another dealer recently so it was good to have a positive experience. More
by RSJ1025
Verified CustomerEmployees Worked With
Rocco Massarelli, Michael Widuch, Shaun Shore
July 16, 2019
First Subaru, terrific experience ! From sales girl Kayla, to manager Chris and finance man Shaun, the team worked so hard for us and made us so comfortable. Top notch Professionals an ! From sales girl Kayla, to manager Chris and finance man Shaun, the team worked so hard for us and made us so comfortable. Top notch Professionals and overall experience couldn't have gone any better. More
by Nrcteach
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
July 16, 2019
Love Hawk! This is my 3rd Subaru I've bought at Hawk and the experience was superb! Chris and Cole worked to put me in to the Subaru I wanted. Thanks again guy This is my 3rd Subaru I've bought at Hawk and the experience was superb! Chris and Cole worked to put me in to the Subaru I wanted. Thanks again guys, I'm so happy with my Ascent. More
by pletsch
Employees Worked With
Chavis Cole, Shaun Shore, Chris Tsaliangos
July 16, 2019
The air was blowing warm air. It seems to be working. It was in 3 times for the same issue. The 3rd time I was given a loaner car that I was grateful for because I live about 40mi It seems to be working. It was in 3 times for the same issue. The 3rd time I was given a loaner car that I was grateful for because I live about 40miles away. More
by RJJONES1380
Employees Worked With
Service only 2 Justins
July 16, 2019
Happy customer Needed service done for my ascent. From start to finish the service was 10/10. Very happy with the quality service department hawk subaru has. Needed service done for my ascent. From start to finish the service was 10/10. Very happy with the quality service department hawk subaru has. More
by Erinluke
Employees Worked With
Justin Kielma
July 15, 2019
recall for air bag Had a recall for the air bag. The staff was excellent but now i have a flashing brake light on the dashboard that we didn't have before. It is not t Had a recall for the air bag. The staff was excellent but now i have a flashing brake light on the dashboard that we didn't have before. It is not the bake fluid because that is where it should be. Need to contact dealer to find out what happened More
by ALPEREZ9892
Employees Worked With
service
July 12, 2019
Wonderful team! This was the easiest and most pleasant car buying experience in my life! The team worked out the very best deal for me and I was able to purchase my f This was the easiest and most pleasant car buying experience in my life! The team worked out the very best deal for me and I was able to purchase my first brand new vehicle. I'm happy to know my family will have SAFE and reliable transportation. Kayla was so friendly and kind, and management and finance guys were welcoming, patient, and HELPFUL! More
by Nrcteach
Employees Worked With
Rocco Massarelli, Shaun Shore, Chris Tsaliangos, Kayla Miller
July 11, 2019
No record I don’t usually write reviews, but the service department has been unprofessional too many times to let it go. I purchased a Subaru from Hawk in Augus I don’t usually write reviews, but the service department has been unprofessional too many times to let it go. I purchased a Subaru from Hawk in August of ‘18. I was to have a clear coat applied. So, I made an appointment for the service. I arrive to be told that they have no record are are unable to help me. I reschedule and that goes ok. I have come back for my routine oil changes and routine maintenance. This time was oil change, tire rotation, and recall repair. I made an appointment online for 10:30, received the confirmation, my husband arrived and was told they had no record of my appointment. To add insult to injury, he then had a 2 hour wait. We drive an hour to come to Hawk for service, there is no way we would waste the time without an appointment. I want my Subaru in qualified hands, it’s important enough to me to make a lengthy drive to do it. The inconsistency is the problem and the lack of trying to improve a situation. I don’t think we will be coming back, which is a shame because the Sales department is great! More
by SEJLAVIE
Employees Worked With
Service Department
July 10, 2019
great place to do business We appreciate their consistent attention to detail & their thorough assessment of any issues we come in with. They are prompt and professional during We appreciate their consistent attention to detail & their thorough assessment of any issues we come in with. They are prompt and professional during each visit. More
by RobCabrera
Employees Worked With
Justin
