Hawk Subaru of Joliet

Fantastic! The service department and Justin Kielma went out of their way to make sure my service experience was a pleasant one. I was able to make an appointmen The service department and Justin Kielma went out of their way to make sure my service experience was a pleasant one. I was able to make an appointment to have my car serviced, the work was completed with no problems, and completed earlier than I anticipated. A new radio was installed in my car, and I was having trouble getting XM radio to synch up with my new radio. I spent over an hour with several different XM radio service representatives trying to get their service synched up with the newly installed radio to no avail. I told Justin about my problem, and he and one of the service technicians solved the problem in ten minutes. More

Excellent service and place My husband and I had a wonderful experience. Chris and Kayla were great, they gave us all information needed. They treated us like family. We absolute My husband and I had a wonderful experience. Chris and Kayla were great, they gave us all information needed. They treated us like family. We absolute Recommend this place . More

Friendly, personal and sensitive to needs The purchase of our new car was complicated and involve a number of employees. All coordinated to see that the car we wanted was found the way we wan The purchase of our new car was complicated and involve a number of employees. All coordinated to see that the car we wanted was found the way we wanted and at an affordable price. More

Courtesy plus Very easy buying experience. Courteous and patient staff. Would do it all over again and not a change a thing. I’m loving my new Subaru!! Very easy buying experience. Courteous and patient staff. Would do it all over again and not a change a thing. I’m loving my new Subaru!! More

OK but??? The service was great but the facility wasnt. Not enough space to wait. People were standing and couldnt sit. Only one bathroom, which was occupied The service was great but the facility wasnt. Not enough space to wait. People were standing and couldnt sit. Only one bathroom, which was occupied because people brought their kids there while waiting. Wanted to see Subaru products but couldnt because was in a Maza buillding. Wish the had another facility. More

Subaru Service Hawk service always takes the time to ensure the service is complete to the satisfaction of the customer. Customer comfort is important and they are h Hawk service always takes the time to ensure the service is complete to the satisfaction of the customer. Customer comfort is important and they are happy to accommodate your needs. More

Awesome experience Ryan sold us our car and he was excellent. The whole experience was quick and easy and I really love my new car. My whole family has brought from this Ryan sold us our car and he was excellent. The whole experience was quick and easy and I really love my new car. My whole family has brought from this dealership and we won’t go anywhere else. More

Went above and beyond go find our vehicle Subaru overall made it difficult to shop for new Forrester when so few were on dealer lots. Despite this challenge, we did have a good experience at Subaru overall made it difficult to shop for new Forrester when so few were on dealer lots. Despite this challenge, we did have a good experience at this dealership. They found the car we wanted and picked it up 6 hours away. While I wasn’t thrilled with the mileage that it put on the car, I absolutely appreciated the effort. I say “they” as they really worked as a team. No concerns on who got commission, but clearly put customers first. More

Always pleasant to deal with Always very accommodating and efficient in the service department during any service from and oil change to major maintenance. The waiting room is al Always very accommodating and efficient in the service department during any service from and oil change to major maintenance. The waiting room is always stacked with beverages and snacks. More

Friendly and courteous This is my 2nd purchase at Hawk Subaru this year. They are beyond friendly and super courteous. They were a pleasure to deal with and no pressure inv This is my 2nd purchase at Hawk Subaru this year. They are beyond friendly and super courteous. They were a pleasure to deal with and no pressure involved at all. If you want a good deal What no pressure this is the place to go. See Dave Olsen, Mike W or Chris T. They were beyond professional and very helpful and knowledgeable. More