Hawk Subaru of Joliet

OK but??? The service was great but the facility wasnt. Not enough space to wait. People were standing and couldnt sit. Only one bathroom, which was occupied The service was great but the facility wasnt. Not enough space to wait. People were standing and couldnt sit. Only one bathroom, which was occupied because people brought their kids there while waiting. Wanted to see Subaru products but couldnt because was in a Maza buillding. Wish the had another facility. More

Subaru Service Hawk service always takes the time to ensure the service is complete to the satisfaction of the customer. Customer comfort is important and they are h Hawk service always takes the time to ensure the service is complete to the satisfaction of the customer. Customer comfort is important and they are happy to accommodate your needs. More

Awesome experience Ryan sold us our car and he was excellent. The whole experience was quick and easy and I really love my new car. My whole family has brought from this Ryan sold us our car and he was excellent. The whole experience was quick and easy and I really love my new car. My whole family has brought from this dealership and we won’t go anywhere else. More

Went above and beyond go find our vehicle Subaru overall made it difficult to shop for new Forrester when so few were on dealer lots. Despite this challenge, we did have a good experience at Subaru overall made it difficult to shop for new Forrester when so few were on dealer lots. Despite this challenge, we did have a good experience at this dealership. They found the car we wanted and picked it up 6 hours away. While I wasn’t thrilled with the mileage that it put on the car, I absolutely appreciated the effort. I say “they” as they really worked as a team. No concerns on who got commission, but clearly put customers first. More

Always pleasant to deal with Always very accommodating and efficient in the service department during any service from and oil change to major maintenance. The waiting room is al Always very accommodating and efficient in the service department during any service from and oil change to major maintenance. The waiting room is always stacked with beverages and snacks. More

Friendly and courteous This is my 2nd purchase at Hawk Subaru this year. They are beyond friendly and super courteous. They were a pleasure to deal with and no pressure inv This is my 2nd purchase at Hawk Subaru this year. They are beyond friendly and super courteous. They were a pleasure to deal with and no pressure involved at all. If you want a good deal What no pressure this is the place to go. See Dave Olsen, Mike W or Chris T. They were beyond professional and very helpful and knowledgeable. More

Friendly staff made it easy to find my new car! This dealership was great in answering all of my questions and concerns regarding my new vehicle as I was looking, as well as after I purchased. I was This dealership was great in answering all of my questions and concerns regarding my new vehicle as I was looking, as well as after I purchased. I was able to get a custom made car, so it took a little longer than expected but I was compensated for my wait accordingly and am happy with the overall outcome! Kayla was a great help to answer all my questions! More

Easy, efficient Kayla quickly pulled up the two cars I wanted to drive. She was knowledgeable and pleasant during the drive. Not pushy or manipulative at all. She Kayla quickly pulled up the two cars I wanted to drive. She was knowledgeable and pleasant during the drive. Not pushy or manipulative at all. She and her manager listened to my needs on vehicle and price. We settled within an hour. The paperwork process was efficient without any pushy sales on additional products (no tire insurance, seat guard spray, etc,). I normally hate car shopping. This experience was a relief to a dreaded day. More

They were great The Hawk service department was able to schedule me in short notice and had me in and out in near Olympic time! Justin Woods is a fantastic service c The Hawk service department was able to schedule me in short notice and had me in and out in near Olympic time! Justin Woods is a fantastic service consultant !! Thanks very much More

Great Experience Very happy with my buying experience. Kayla, Shaun and Chris did a wonderful job of making everything go smooth and hassle free. Thanks again for your Very happy with my buying experience. Kayla, Shaun and Chris did a wonderful job of making everything go smooth and hassle free. Thanks again for your help. Josh More