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Hawk Subaru of Joliet

Plainfield, IL

4.9
1,419 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,419 reviews

June 11, 2024

Antonio(Tony) was nice enough, but he didn't make buying a car exciting. He could have made it a more personal experience, but instead it was very transactional and cold. Dave in the service department is a More

by Jennifer1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave-service dept.
Jun 12, 2024 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 12, 2024 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 10, 2024

All the things I usually hate about going to a car dealership did not happen this time. Bobby answered all of our questions and it ended up being a fairly painless process. Steve R. More

by straitsouthern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2024

Bobby was ready to help me right away. I was behind the wheel after he showed me all the features—within a few minutes. I wasn’t sure exactly what I wanted and he helped me figure it out More

by MJLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 12, 2024 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

Great buying experience, overall. Friendly and knowledgable staff! We are happy with our new car purchase! More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Hawk Subaru of Joliet responded

Hi Tim, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Jun 10, 2024 -

Hawk Subaru of Joliet responded

Hi Tim, thank you so much for your positive comments about Hawk Auto Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

As a woman, I typically dread going to a dealership. Bobby & the managers all treated me with respect (and firm handshakes), and I would happily go back to Hawk Subaru in the futute. More

by jamie.matusiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Tony was great in helping with the new truck and my trade in and answered my questions. He was great to work and gave us a great deal More

by aburtoeva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Hawk Subaru of Joliet responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 05, 2024

All was good except the horn problem which needs resolving. Please respond as soon as possible. More

by PROFESSORDALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Contreras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Crane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Cassineri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Hentsch, Dan McCarthy, Jerry Castillo, Vince Miletta, Josh Lewis, Andres Manjarrez
Jun 06, 2024 -

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our Customer Care Manager, Daryl Woltman at 779-260-4311 so we can work with you to make this right.

June 04, 2024

Great customer service and willing to work with any customer to make them happy on their new purchase. Thanks again. More

by Pcanet.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2024

I felt as though I was treated professionally and courteously. My personal preferences were taken into account with recommendations for types of cars. I am especially grateful that my new car was abl More

by nancy.r49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

June 01, 2024

Friendly, Exceptional Experience. First time Subaru owner and couldn’t be more pleased! Tony is the best! More

by tjbobek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Massarelli, Jessie Hentsch, Chris Tsaliangos, Kayla Miller, Vince Miletta
Jun 03, 2024 -

Hawk Subaru of Joliet responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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