Hawk Subaru of Joliet

I wasn't planning on even buying a car and ended up trading my car in and got a new Subaru. All of the staff were great and Brittany was extremely helpful and walked me through everything I needed to k trading my car in and got a new Subaru. All of the staff were great and Brittany was extremely helpful and walked me through everything I needed to know. I would definitely recommend this location and my Subaru is fabulous! More

oil change and recall service Took first oil change for new used purchase and recall service went to new the faculty and had no issues and explained when next service needed Took first oil change for new used purchase and recall service went to new the faculty and had no issues and explained when next service needed More

Outstanding customer service Best car buying experience I ever had. Agreed on deal within 20 minutes. All hawk team I dealt with were very customer focused. I will spread the word Best car buying experience I ever had. Agreed on deal within 20 minutes. All hawk team I dealt with were very customer focused. I will spread the word. More

Great experience ! everyone was fantastic to work with - not your standard car salesmen by any means. They were honest about pricing, gave a very fair trade in, and wer everyone was fantastic to work with - not your standard car salesmen by any means. They were honest about pricing, gave a very fair trade in, and were a pleasure to work with. Definitely will recommend to family and friends! More

Excellent experience. Will bring my Subaru to Hawk again. I was taken promptly, escorted to the customer waiting room. This was furnished with hot drinks, comfortable chairs and was nicely placed in an open I was taken promptly, escorted to the customer waiting room. This was furnished with hot drinks, comfortable chairs and was nicely placed in an open area. After the service was done, I received a detailed explanation of what had been done, and my questions were answered. More

great good customer service. The repair was made timely and good work and covered under the warranty. the facility was comfortable to wait. clean environmen good customer service. The repair was made timely and good work and covered under the warranty. the facility was comfortable to wait. clean environment. Close to home. Able to get an appointment right away. No wait service. More

Great Service Jessie was very pleasant to deal with and helped make the sale go smoothly. Shaun explained the finance documents very clearly and the entire sale wa Jessie was very pleasant to deal with and helped make the sale go smoothly. Shaun explained the finance documents very clearly and the entire sale was accomplished in a matter of a few hours. I needed additional assistance with the technology and Brittany was very accommodating. More

Coffee Clean-up My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with the results! More

Love the new building We had our Subaru in for the 30,000 mile checkup so we were there for about an hour and a half. The new waiting area is very nice and comfortable and We had our Subaru in for the 30,000 mile checkup so we were there for about an hour and a half. The new waiting area is very nice and comfortable and the sweets we a nice surprise. It was a bit confusing as to where we had to go for service when we pulled in but a nice gentleman was able to direct us. More

Brought new car in to have engine noise checked out Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeabl Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeable, clear explanations, free carwashes, love the car and most important of all, free pastries and coffee while we waited. More