Hawk Subaru of Joliet

Great experience ! everyone was fantastic to work with - not your standard car salesmen by any means. They were honest about pricing, gave a very fair trade in, and wer everyone was fantastic to work with - not your standard car salesmen by any means. They were honest about pricing, gave a very fair trade in, and were a pleasure to work with. Definitely will recommend to family and friends! More

oil change and recall service Took first oil change for new used purchase and recall service went to new the faculty and had no issues and explained when next service needed Took first oil change for new used purchase and recall service went to new the faculty and had no issues and explained when next service needed More

Great Service Jessie was very pleasant to deal with and helped make the sale go smoothly. Shaun explained the finance documents very clearly and the entire sale wa Jessie was very pleasant to deal with and helped make the sale go smoothly. Shaun explained the finance documents very clearly and the entire sale was accomplished in a matter of a few hours. I needed additional assistance with the technology and Brittany was very accommodating. More

Excellent experience. Will bring my Subaru to Hawk again. I was taken promptly, escorted to the customer waiting room. This was furnished with hot drinks, comfortable chairs and was nicely placed in an open I was taken promptly, escorted to the customer waiting room. This was furnished with hot drinks, comfortable chairs and was nicely placed in an open area. After the service was done, I received a detailed explanation of what had been done, and my questions were answered. More

great good customer service. The repair was made timely and good work and covered under the warranty. the facility was comfortable to wait. clean environmen good customer service. The repair was made timely and good work and covered under the warranty. the facility was comfortable to wait. clean environment. Close to home. Able to get an appointment right away. No wait service. More

Coffee Clean-up My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with the results! More

Love the new building We had our Subaru in for the 30,000 mile checkup so we were there for about an hour and a half. The new waiting area is very nice and comfortable and We had our Subaru in for the 30,000 mile checkup so we were there for about an hour and a half. The new waiting area is very nice and comfortable and the sweets we a nice surprise. It was a bit confusing as to where we had to go for service when we pulled in but a nice gentleman was able to direct us. More

Brought new car in to have engine noise checked out Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeabl Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeable, clear explanations, free carwashes, love the car and most important of all, free pastries and coffee while we waited. More

Best Car Buying Experience This was the best car buying experience I've ever had. Vince and Chris were awesome, they listened to what I was looking for, my budget and they work This was the best car buying experience I've ever had. Vince and Chris were awesome, they listened to what I was looking for, my budget and they worked hard to make it happen. I never felt pressured, talked down to, or that they were trying to sell me something I didn't want or need. Both were patient and talked me through each step of the process. They also both stayed past the closing time to finish the deal and to show me the features on my new car. I would 100 % recommend Hawk Subaru to all of my friends, to anyone. The facility was nice, clean, welcoming and all the staff were very helpful and friendly. More

Added a trailer hitch We were told it would take 3 weeks to get the trailer hitch for our new car, it took 2 days. Great service and great people! We were told it would take 3 weeks to get the trailer hitch for our new car, it took 2 days. Great service and great people! More