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Hawk Subaru of Joliet
Plainfield, IL
1,445 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,445 reviews
February 13, 2020
Excellent Service and Comunnication I was very pleased with the amount of attention and communication that I received from Hawk's service team. Justin was my service advisor who continu I was very pleased with the amount of attention and communication that I received from Hawk's service team. Justin was my service advisor who continually provided updates and cost-effective recommendations. More
by MCRUDO
Verified CustomerEmployees Worked With
Justin Kielma
February 13, 2020
Clean and quick I was able to make my appointment for an oil change the same day I requested it. The staff was professional and friendly. The waiting area was clean a I was able to make my appointment for an oil change the same day I requested it. The staff was professional and friendly. The waiting area was clean and comfortable. The refreshments provided were a nice touch and my wait was not overly long. It was a good experience. More
by JULIPOLSTRA
Employees Worked With
Service department
February 12, 2020
Painless I came to Hawk to buy a new Subaru. My sales lady (Elizabeth) was quick to find me one to test drive. She answered all my questions and I loved the ca I came to Hawk to buy a new Subaru. My sales lady (Elizabeth) was quick to find me one to test drive. She answered all my questions and I loved the car! That one wasn't the color I wanted and they were so quick to find my color. I didn't trade anything in and they made the process pretty seamless. First time dealing with Hawk and I thought it was one of the best experiences I've had buying a car. I would recommend this car buying experience to any of my friends. Just hope the service department measures up as high as their car sales staff as this is my very first Subaru! More
by PRINCII
February 12, 2020
Awesome Treated xtremely well, problems solved quickly, Thank you Hawk service for your commitment to excellence!! Thank you Thank you Thank you Thank you Tha Treated xtremely well, problems solved quickly, Thank you Hawk service for your commitment to excellence!! Thank you Thank you Thank you Thank you Thank you More
by RRAMOS0709
Employees Worked With
Service manager at 7:30 aam Tuesday 2/11/2020, Brittany Dole
February 12, 2020
Always great customer service when dealing with Hawk Subaru. Was in for some body work. Lee always kept me updated on what was going on with my car. Subaru. Was in for some body work. Lee always kept me updated on what was going on with my car. More
by MYTEDDYBLUE
Employees Worked With
Lee Lones. Don Sorensen
February 11, 2020
Incredable car buying experience From setting up a time to test drive the car until the actual purchace evryone could not have been friendlier or treated me better. They truly went From setting up a time to test drive the car until the actual purchace evryone could not have been friendlier or treated me better. They truly went out of their way for me!!!! Everyone should take a look here before they even think of going someplace else. More
by JAY_ETCHESON
Employees Worked With
Shaun Shore, Tom Saieg
February 10, 2020
So far, everything has been good. No complaints. Service is quick, while I waited. Recall work was also performed quickly and without issue. All good! Service is quick, while I waited. Recall work was also performed quickly and without issue. All good! More
by EKLUNDRON
Employees Worked With
Dennis Wolff
February 10, 2020
Replacement of right headlight bulb The service was satisfactory. However, the employee that waited on me said he would wash the car and that was not done. Was disappointed about this. The service was satisfactory. However, the employee that waited on me said he would wash the car and that was not done. Was disappointed about this. Your new facility has a very comfortable waiting area. Enjoyed making a fresh cup of coffee while I waited. More
by GINBALTZ
Employees Worked With
Don't know
February 09, 2020
This was car buying at its best! Kayla was extremely delightful, knowledgeable, resourceful and proficient. Chris the sales manager was miraculous! a wonderful personality and a joy. Shawn in finance wa delightful, knowledgeable, resourceful and proficient. Chris the sales manager was miraculous! a wonderful personality and a joy. Shawn in finance was beyond amazing as well. I came in as a customer and left as family! Truly a wonderful experience. More
by S Miller
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
February 07, 2020
The service agent promptly met me at the door. The check in process was quick and accurate. He said the service would be done in less than an hour, and it was done in 45 minutes. Checkout process wa check in process was quick and accurate. He said the service would be done in less than an hour, and it was done in 45 minutes. Checkout process was also quick and accurate. Well done! More
by Mike
Employees Worked With
Justin
